Patient Coordinator - Arabic Speaker
Posted on :
17-11-2024
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1 Vacancy
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Job Description
We are seeking an experienced and compassionate ArabicSpeaking Patient Coordinator to join a prestigious medical center in Abu Dhabi. The ideal candidate will have at least two years of experience in patient coordination providing exceptional care and seamless administrative support to enhance the overall patient experience.
Key Responsibilities:
Patient Experience:
- Serve as the primary contact for patients ensuring a welcoming and supportive environment throughout their journey from initial consultation to posttreatment followup.
- Serve as the primary contact for patients ensuring a welcoming and supportive environment throughout their journey from initial consultation to posttreatment followup.
Scheduling & Appointments:
- Effectively manage patient schedules including booking consultations treatments and followups while optimizing clinic workflow.
- Effectively manage patient schedules including booking consultations treatments and followups while optimizing clinic workflow.
Consultation Coordination:
- Assist doctors and clinicians by gathering patient medical histories understanding patient expectations and delivering essential pretreatment information.
- Assist doctors and clinicians by gathering patient medical histories understanding patient expectations and delivering essential pretreatment information.
Financial Management:
- Provide patients with clear information about pricing packages and available financing options.
- Assist with payment processing and maintain accurate financial records.
- Provide patients with clear information about pricing packages and available financing options.
Client Relationship Management:
- Build and maintain strong relationships with patients to ensure satisfaction encourage positive reviews and promote patient referrals.
- Build and maintain strong relationships with patients to ensure satisfaction encourage positive reviews and promote patient referrals.
Administrative Support:
- Oversee and maintain patient records and clinic documentation ensuring compliance with relevant privacy laws and best practices.
- Oversee and maintain patient records and clinic documentation ensuring compliance with relevant privacy laws and best practices.
Crossfunctional Collaboration:
- Coordinate with clinic staff including doctors nurses and fellow patient coordinators to ensure smooth operations and a cohesive team environment.
- Coordinate with clinic staff including doctors nurses and fellow patient coordinators to ensure smooth operations and a cohesive team environment.
Inventory Management:
- Monitor and replenish office and treatment room supplies ensuring seamless clinic functionality.
- Monitor and replenish office and treatment room supplies ensuring seamless clinic functionality.
Requirements
To qualify for the role ideal candidate must meet the following criteria:
- Fluent in Arabic and English (spoken and written).
- Minimum of 2 years in a similar patient coordination or healthcare administrative role.
- Strong interpersonal and communication skills with a focus on patient care and satisfaction.
- Proficiency in scheduling software and familiarity with healthcare regulations including HIPAA compliance.
- Ability to multitask prioritize and work in a fastpaced environment.
Preferred:
- Previous experience in a medical or aesthetic clinic is highly desirable.
The Ideal Candidate would have: Education Bachelor s degree in Communication, Public Relations, Journalism, Marketing, Technical/Professional writing, or a related field. Master s degree preferred. Experience Must have over 10 years of experience in a senior communications role, healthcare experience preferred. Certifications/Other requirements as applicable Must be highly proficient in written and spoken English, particularly as related to the requirements of Journalism. Perceptive in handling matters of a confidential nature; adequate background in the cultures, traditions, and beliefs of the various nationalities of his readership. A good knowledge of Saudi press regulations and local sensitivities to avoid controversy and offensiveness. WILLING TO TRAVEL AS PER THE DEMANDS OF THE WORK. WORK LOCATION - SAUDI ARABIA. To know more about our current vacancies, kindly visit our website To view other vacancies we have, please check our website () and follow us on our social media accounts - LinkedIn / Facebook / Twitter / Instagram Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at or drop us a message on our website - .
Education
Bachelor s Degree
Employment Type
Full Time
Key Skills
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