HR Specialist

Roles and responsibilities

Key Responsibilities:Human Resources Responsibilities:Employee Relations

• Serve as a point of contact for employees regarding HR-related inquiries, policies, and procedures.
• Assist in resolving employee issues and grievances in a timely and professional manner.
• Promote a positive and inclusive workplace culture by supporting employee engagement initiatives.
• Payroll & Benefits Administration:
  • Process payroll and maintain accurate employee records regarding compensation, benefits, and attendance.
  • Manage employee benefits programs, including health insurance, retirement plans, and leave management.
• Compliance & Policy Management:
  • Ensure compliance with labor laws, employment regulations, and internal HR policies.
  • Maintain and update HR policies, employee handbooks, and other relevant documentation.
  • Track employee leave balances, absences, and performance records.
• Performance Management:
  • Support the performance appraisal process by helping managers and employees set goals and provide feedback.
  • Assist in identifying training and development needs and coordinate relevant programs.
• Office Management:
  • Oversee the day-to-day administrative operations of the office, ensuring a clean and organised work environment.
  • Manage office supplies, equipment, and inventory, ensuring that everything is available and functional.
  • Coordinate maintenance and repairs of office equipment and facilities.
• General Administrative Support:
  • Assist in managing correspondence, including emails, phone calls, and mail.
  • Support cross-departmental administrative needs, including assisting the finance team with expense reporting and budget tracking.
• Record-Keeping & Documentation:
  • Maintain accurate and up-to-date records, including employee files, contracts, invoices, and other important documentation.
  • Ensure that all confidential information is securely stored and handled in compliance with company policies and legal requirements

The Successful Applicant

The successful candidate will have/be

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3-5 years of experience in a combined HR and administrative role.
• Strong understanding of HR best practices and employment law.
• Proficiency in Microsoft Office Suite and HRIS systems.
• Excellent organisational and multitasking skills with the ability to prioritise tasks effectively.
• Strong communication and interpersonal skills, with the ability to work with employees at all levels.
• Discretion and professionalism in handling confidential information.

Desired candidate profile

• Recruitment Skills: Proficiency in sourcing, interviewing, and selecting candidates who fit the organization's needs and culture.

• Employee Relations: Ability to mediate conflicts, address employee concerns, and foster a positive workplace culture.

• Knowledge of Employment Law: Understanding of labor laws and regulations to ensure compliance and mitigate legal risks.

• Communication Skills: Strong verbal and written communication abilities for effective interaction with employees and management.

• Organizational Skills: Ability to manage multiple tasks, maintain accurate records, and streamline HR processes efficiently.

• Data Analysis: Skills in analyzing HR metrics and data to inform decision-making and improve HR practices.

• Training and Development: Experience in designing and implementing training programs that enhance employee skills and performance.

• Attention to Detail: Precision in managing documentation, benefits administration, and compliance matters.

• Interpersonal Skills: Strong relationship-building skills to connect with employees and foster a supportive work environment.