General Sales Manager

Roles and responsibilities

Role: The role is responsible for the strategic lead and project managing and ensure consistency in approach and supports efforts to integrate performance measurement and create a holistic picture for Continent business performance. The Senior Role – GSO will also play a key role in the GSO Executive Leadership Team's workstream focused on creating efficiencies within GSO programs and processes.

About The Function

The Sales function for Emaar aims towards increasing hotel(s) occupancies and revenues by managing qualified business partners. In line with goals and strategies defined by the function head, business partners management covers opportunities qualification, contracting, promotional activities and hotel product awareness.

PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST

• Financial - Support the B2B Marketing team to deliver campaign performance analytics and analyze financial data to determine optimal use of resources.
• Operational - Supports the GSO leadership and broader team by developing and/or applying processes and tools to help monitor and measure performance for the Continent across GSO related analytical need areas / initiatives.
• Leadership – Educate and empower the sales team and sales support functions to work autonomously with standard reports and sales processes. Demonstrated ability to articulate clearly and present complex issues to associates at all organizational levels including senior level executives.
  

COMPETENCIES

• Put Customer First
• Drive for Results
• Disrupt and Challenge
• Learning
• Resilience
• Adaptability
  

Qualifications, Experience & Language Proficiency

• 5+ years' experience in sales, sales analysis, marketing analysis, revenue management, financial analysis
• 4-year degree in Business Administration
• Substantial analytical experience and knowledge of quantitative and qualitative analysis
• Excellent project management skills with the ability to manage multiple projects
• Strong data analysis skills, including querying and manipulation of large quantities of data
  

What We Believe In

At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.

Customer Focus

Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.

Ownership Mindset

No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.

Desired candidate profile

1. Lead Generation: Identify potential customers through research, networking, and outreach efforts.
2. Client Engagement: Build and maintain relationships with clients to understand their needs and tailor solutions accordingly.
3. Sales Presentations: Prepare and deliver presentations to showcase products or services, highlighting their benefits and features.
4. Negotiation: Negotiate pricing, terms, and contracts with clients to close sales while maintaining profitability for the company.
5. Market Analysis: Stay informed about market trends, competitor activities, and customer feedback to adapt sales strategies effectively.
6. Reporting: Track sales activities and performance metrics, providing regular updates to management and adjusting strategies as needed.
7. Customer Service: Address any post-sale inquiries or issues, ensuring high levels of customer satisfaction and fostering repeat business.

Essential Skills:

• Communication: Strong verbal and written skills for effective engagement with clients and team members.
• Interpersonal Skills: Ability to build rapport and trust with customers, fostering long-term relationships.
• Persuasion: Skills to influence customer decisions and overcome objections.
• Analytical Thinking: Ability to analyze data and market trends to inform sales strategies.
• Time Management: Efficiency in managing multiple leads and prioritizing tasks to meet sales targets.