Shisha Sommelier

• As a Shisha Sommelier you are responsible to provide basic support and service task to the outlet aiming for the highest possible customer satisfaction and your role will include key responsibilities assign by the leader in charge
• Understand the menu offerings and have a good understand of each shisha flavors in the menu to be able to explain if any guest asked.
• Ensure that the service to the guest is as per hotel standards in order to maximize guest satisfaction and departmental profit
• Interact positively and professionally with guest heartists and other departments as appropriate and required.
• Welcome guests on arrival and help to seat them
• Recommend and suggest specialties of shisha flavors to guest and up sell whenever possible
• Take order from guests put item through micros and follow through service in compliance with hotel standards clearing and resetting tables once the guests have finished
• Collect supplies from store and ensure all side stations are correctly stocked tidy and clean
• Report any breakage of shisha equipment  to Superiors
• Attend all regular departmental briefings and contribute to an open communication within the assigned team
• Be familiar with the companys internal policies and safety procedures.
• Other tasks as assigned.

Qualifications :

• Excellent communication skills in English both written and verbal; knowledge of Arabic is an advantage
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow heartists as part of a team
• Ability to focus attention on guest needs remaining calm and courteous at all times

Remote Work :

No

Employment Type :

Fulltime