Performance Manager

Roles and responsibilities

• Facilitate the establishment of a Group wide performance management strategy.
• Lead the development, implementation, and evaluation of performance management initiatives to drive employee engagement, productivity, and performance.
• Design and maintain a Group wide behavioural framework that allows us to measure performance and is aligned to our future strategy.
• Provide subject matter expertise and design support to our HR Business Partners who will drive the execution of this with the business.
• Adopt cutting-edge research, tools and technology to ensure best practices are incorporated into our processes, practices and systems.
• Use performance insights to inform leadership development, talent management, selection and promotion practices.
• Design and deliver an enterprise level reporting function that equips our senior business leaders with meaningful performance insights.
• Foster a continuous feedback culture by designing and implementing mechanisms and tools that promote regular and meaningful communication between managers and employees.

To be considered for this role, you must meet the below requirements:

• Bachelor’s degree in a related field, preferably within Human Resources or equivalent.
• A minimum of 8 years of experience in a people development role, with a focus on driving performance culture.
• Proven experience in performance management, talent management, or a related HR function.
• Significant experience in analysing and reporting trends from enterprise-level data.

You'll Have An Edge If You

• Cultivate a culture of continuous feedback and drive performance excellence.
• Think critically, challenge the status quo, and use data-driven insights to inform decisions.
• Take initiative with a positive attitude, consistently delivering effective results.
• Actively seek opportunities for improvement, innovation, and efficiency.
• Demonstrate courage, resilience, and strong influencing skills.
• Handle confidential information with discretion.
• Are self-motivated, intellectually curious, and committed to growth.
• Build strong relationships with executives and senior leaders.
• Collaborate effectively across all levels as a team player.
• Adapt quickly to changing business needs with flexibility.
• Show resilience and perseverance in overcoming challenges.

Desired candidate profile

As a Performance Management Lead, several key skills and qualifications are essential for success in the role. Here are some important ones:

1. Performance Metrics Development: Expertise in creating and implementing performance metrics and key performance indicators (KPIs) to measure employee and organizational effectiveness.

2. Analytical Skills: Strong ability to analyze performance data and trends to provide actionable insights and recommendations for improvement.

3. Coaching and Mentoring: Experience in coaching managers and employees on performance management practices and techniques to foster a culture of continuous improvement.

4. Communication Skills: Excellent verbal and written communication skills to effectively convey performance expectations and feedback to stakeholders at all levels.

5. Collaboration: Ability to work cross-functionally with HR, leadership, and other departments to align performance management initiatives with business goals.

6. Training and Development: Skills in designing and delivering training programs focused on performance management, goal setting, and feedback processes.

7. Change Management: Experience in managing organizational change related to performance management processes and systems.

8. Technology Proficiency: Familiarity with performance management software and tools to streamline processes and enhance data analysis.

9. Conflict Resolution: Strong problem-solving skills to address performance-related challenges and facilitate constructive discussions.

10. Strategic Thinking: Ability to align performance management strategies with overall organizational goals and objectives.

These skills are crucial for effectively leading performance management initiatives, improving employee engagement, and driving organizational success.