Application Support Engineer

• enior professional with 6-8 years of experience.
• Identify bottlenecks and bugs from application logs and devise quick work around to these problems. Work with other team members to derive a permanent solution.
• Application deployment in AWS cloud platform.
• Understand application source code and troubleshoot to find out RCA.
• Configure and monitor events & alerts as part of pro-active monitoring to avoid any incident.
• Manage daily health check of application as part of monitoring.
• Collaborate with other service line members to verify and find out issues.
• Write Database query to perform work arounds for the issues.
• Perform application server patching.
  

Qualification

• Working experience on Core Java and Java EE technologies, such as JDBC, JMS, JNDI
• Should be hands on of AWS cloud components and its deployment framework. Can able to verify issues in microservices and recommend solution.
• Good understanding and hands on knowledge of IBM WebSphere administration & deployment concepts.
• Experience in application log analysis & application troubleshooting by going through the application source code and database queries.
• Hands on experience on application monitoring tools and can able to troubleshoot issues from monitoring events.
• Experience on Linux & AIX operating systems with knowledge of basic shell scripting.
• Good knowledge of RDBMS databases (Oracle) with experience in writing SQL queries and scripts.
• Good understanding of MQ and its operation. Can troubleshoot independently on these issue with minimal guidance.
• Good understanding of REST and SOAP Web services
• Basic knowledge of Infrastructure components, such as Firewall, Load balancer etc.
• Should able to trouble shoot production issues from application codes independently with minimal supervision.
• Should have working experience on handling Internet & Mobile Apps (Android & IOS) related applications
• Demonstrate strong technical skills with a deep understanding of modern architectural styles and practices such as Microservices, Containers, Cloud (AWS, Azure), APIs, Event-driven architecture, Evolutionary architecture, etc., with a passion for debugging based on the application source code.