Sales Executive - Hilton
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Job Description
Sales Executive
A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel:
What will I be doing
As Sales Executive you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically you will be responsible for performing the following tasks to the highest standards:
- Analyze local market trends and competitor activity to identify new business leads
- Identify and pursue new sales opportunities through telesales networking and referrals.
- Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
- Negotiate room rates/packages with corporate clients
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Work within current business strategies and recognizing potential opportunities
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong comprehensive sales programs
- Attend Sales events as required
- Produce accurate and timely reports that meet the needs of the Sales Manager and senior management to include the reporting of appointments calls made and business leads
- Answer customer queries in a prompt and professional manner
- Provide exceptional customer service to ensure client satisfaction and repeat business.
- Provide regular updates and feedback to the sales manager on progress challenges and opportunities.
- Participate in team meetings training sessions and workshops to enhance sales skills and knowledge
What are we looking for
A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
- Multilingual and Hilton experience would be considered as a plus
What will it be like to work for Hilton
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of worldclass brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100year history. Hilton is proud to have an awardwinning workplace culture and we are consistently named among one of the Worlds Best Workplaces.
We support the mental and physical wellbeing of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and our
Go Hilton Team Member Travel
discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voicesalong with those of our Guests Owners Suppliers and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of his or her role and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Employment Type
Full Time
