Cultivate and maintain strong relationships with existing clients while actively identifying and pursuing new MICE business opportunities.
Stay informed about industry trends, competitors, and market developments to identify potential leads and stay competitive.
Develop and execute effective sales strategies and action plans to achieve and exceed MICE revenue targets.
Prepare tailored and detailed proposals for MICE clients, outlining event specifications, pricing, packages, and additional services.
Negotiate and finalize contracts with clients, ensuring terms and conditions are favorable for both parties and comply with hotel policies.
Collaborate closely with the hotel's operations and banquet teams to ensure the seamless execution of MICE events, including logistical arrangements and special requests.
Monitor and manage event budgets to optimize profitability and control costs effectively.
Generate regular sales reports, forecasts, and updates to evaluate performance against sales goals and provide insights for improvement.
Attend industry events, trade shows, and networking opportunities to expand your professional network and represent the hotel.
Provide exceptional customer service throughout the sales process, from inquiry to event conclusion, to ensure client satisfaction and foster repeat business.
QUALIFICATION
Bachelor's degree in Business, Hospitality, Marketing, or a related field.
Proven experience in MICE sales within the hotel industry, showcasing a successful track record of securing and managing MICE events.
Exceptional sales, negotiation, and presentation skills.
Strong interpersonal and communication skills to build and maintain client relationships.
Proficiency in CRM software, Microsoft Office Suite, and other relevant sales tools.
Organizational and time management capabilities to handle multiple leads and projects simultaneously.
Results-driven mindset, self-motivation, and a proactive approach to achieving sales targets.
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