Sales Operations Executive

• Ensure customer documentation and payments received for every sales transaction comply with sales policy, sales processes and AML regulations.
• Ensure all customers (primary and joint) are satisfactorily screened and cleared for purchase by the corporate compliance team.
• Dispatch payment reminders as per agreed Service Level Agreements for all outstanding payments. All payments collected must be promptly recorded, receipted and immediately submitted for clearance.
• Make follow up calls to recover outstanding dues. Take appropriate actions including negotiations and escalations to ensure payment collections in accordance with the payment targets.
• Ensure all Sale and Purchase Agreements (SPAs), Addendums issued are in the format approved by Legal and through the company’s authorized CRM system.
• Monitor and evaluate effectiveness of current processes and recommend improvements. Assist in development and implementation of sales processes and procedures to improve operational efficiency.
• Ensure policy compliance while processing primary and secondary re-sales transactions.
• Ensure sales operations team is the custodian of all customer documents, SPAs and important approvals related to every sale.
  

Requirements

• Bachelor's degree at Business Administration or any relevant field.
• Minimum 1-2 years of Real Estate Developer experience in the role.
• Excellent Communication and problem-solving skills.
• Excellent Microsoft Office skills.
• Very Good English level.