- Together with L&D Director, plans and conducts the hotel’s L&D needs analysis of individual colleagues.
- Assists in the planning of the hotel’s annual L&D budget, aligning it to the L&D needs analysis.
- Assists in controlling hotel wide and departmental L&D expenditure within agreed budgets.
Creates, Plans And Executes L&D Programs
- Together with L&D Director, designs L&D programs necessary to meet the competencies of each job function and to address performance gaps.
- Coordinates and follows up on all corporate, internal and external L&D initiatives and programs.
- Assists in the delivery of programs as assigned by L&D Manager.
- Informs managers on L&D program objectives and expected outcomes which colleagues attend.
- Monitors, measures and reports on colleagues’ L&D plans and achievements within agreed formats and time frame.
Adheres To Corporate And Local L&D Regulations
- Ensures full compliance when coordinating and executing corporate initiated programs and activities.
- Ensures that all learning activities meet with relevant statutory and organizational policies and requirements.
- Adheres to learning requirements set by local authorities and regulations, especially relating to safety and security. These include Basic Food Hygiene, Occupational First Aid, Work at Height, Company Emergency Response Team, etc.