Customer Service Jobs in Ras Al Khaimah

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through thei More...

DescriptionJOB SUMMARYResponsible for the management of all aspects of the Front of House functions including Doorman Bellman Bell Captain Concierge Agent Guest Relations Agent Front Desk Agent Matrix Coordinator Club Concierge Club Attendants and Learning Coaches in accordance with h More...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this pos More...

The Security Officer is entrusted with the essential responsibility of maintaining the highest level of security within the Hotel premises at all times. This role demands unwavering vigilance and strict adherence to established protocols.Rigorously enforce and comply with all policies More...

DoormanAlways lending a helping hand with a smile. As a Doorman / Lobby Host your passion for the property and your respect for our guests belongings will ensure that our guests Feel Welcome as soon as they arrive.What you will be doing:Should be the first person to greet the Guest on More...

To create a positive first impression to the guests by greeting them in a warm and friendly manner by name.To contribute to the high level of services offered in accordance with the companys standard as detailed in the Standard Operating Procedures.To perform quality spa services acco More...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara More...

You will be serving the needs of the business guests and colleagues by effective service delivery in the pool area to ensure guest satisfaction and safety. Your key duties and responsibilities are to work with colleagues in all departments to ensure efficient operation and timely serv More...

You are at the heart of the hotel! As a Laundry Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them.To ensure that all guest and other hotel laundry is processed More...

As the manager of the spa he/she would play a very important role in the day to day operations of the Spa. Should strive to maintain and motivate the entire Spa team and also able to create a culture of care and service excellence among employees.Able to develop and implement Spa oper More...

To serve the needs of the business our guests and our colleagues by ensuring that all guest rooms are well maintained and cleaned providing professional customer service to the Hotels guests ensuring all requests are handled promptly and efficiently and providing guests and employees More...

 Organization and monitoring of all affairs concerned to the position.Manages all aspects of procurement of goods and services for the hotel. Works with key internal and external contacts to efficiently utilize high quality materials that best achieve value for money not exceedin More...

Room AttendantYou are at the heart of the hotel! As a Room Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them.What you will be doing:Clean all assigned guestroo More...

Organization and monitoring of all affairs concerned to the position. Proper grooming at all timesAttend training classes as per scheduleShow fullest cooperation and respect within the team and other departmentsIs aware of the daily activities and has product knowledge of all the More...

DescriptionRole : Team Leader Call CenterLocation : Abu Dhabi Role Purpose:To lead and manage a team of Call Center agents in delivering world class customer service as well as achieving the other KPIs set out by the Senior Management Team. Key Accountabilities.Key Accountabilities of More...

DescriptionRole: Team Leader Call CenterLocation: Ras Al KhaimahRole Purpose:To lead and manage a team of Call Center agents in delivering world class customer service as well as achieving the other KPIs set out by the Senior Management Team.Key accountabilities of the role: Operation More...

DescriptionJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities in Housekeeping Recreation/Health Club and Laundry if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds More...

As the manager of the spa he/she would play a very important role in the day to day operations of the Spa. Should strive to maintain and motivate the entire Spa team and also able to create a culture of care and service excellence among employees.Able to develop and implement Spa oper More...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this pos More...

DescriptionRole: Client Service SpecialistLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and More...