Customer Service Jobs in Ras Al Khaimah

Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, have full knowledge of the More...

Roles and responsibilities This role is the representation of the brand & division to the customer, and maintains customer relations to ensure an end-to-end engaged Aftersales customer journey, that leads to revenue achievement & customer retention. What you will do: Bu More...

A F&B Guest Service Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous Food and Beverage experie More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Roles and responsibilities Responsible in ensuring the efficient operation in Guest Services Ensure that all team members are properly trained To handle complaint / incidents / accidents occurring in the hotel when required To manage & motivate the teams to upsell and to mak More...

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver More...

Passionate about delivering great service and great food and drinks in line with Forbes Standard Able to work well under pressure Excellent communicators with an eye for detail Experienced with Interacting with guests to receive feedback on their dining experience and addressing More...

To be an ambassador of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of checkin More...

Coordinate and manage sales activities, including order processing, pricing, and product delivery. Develop and maintain relationships with clients, ensuring their needs are met and addressing any issues or concerns. Prepare sales reports and analyze data to identify trends and opp More...

Job SummaryThe Security Officer is responsible for ensuring the safety and security of guests employees and hotel property. This position requires vigilance professionalism and excellent customer service skills to maintain a secure and welcoming environment.Key ResponsibilitiesSecurit More...

To provide a personalized service to all the guests at the Concierge desk in the lobby hotel entrance and airport fully aware and following the hotel standards and procedures.To provide uncompromising levels of cleanliness and maintenance through own responsibility.To use appropriate More...

Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area Keep accurate recordings of all incoming and outgoing goods Identify slow moving items to avoid over purchasing Place orders through online procurement system Mainta More...

Perform installation, repair, and maintenance of air conditioning systems in residential and commercial buildings. Conduct regular inspections to identify any issues or potential problems with the AC systems. Diagnose and troubleshoot AC system malfunctions and provide appropriate s More...

Taking guest orders and making menu recommendations as our go-to coffee expert Preparing and serving a wide variety of hot, cold, artisan and speciality beverages Receiving and processing guest payments Keeping us well-supplied by ordering, receiving, and distributing essential s More...

Leadership: Lead and motivate Kids Club staff, ensuring smooth operations during shifts. Activity Planning: Develop diverse activities to engage children and promote development. Customer Service: Greet parents/guardians, address inquiries, and ensure satisfaction. Safety Supervi More...

Greet and welcome visitors, ensuring a positive first impression. Manage check-ins and check-outs efficiently and accurately. Provide assistance and answer inquiries from visitors and guests. Maintain a clean and organized lobby area. Direct visitors to the appropriate person or More...

Contribute to menu creation Manage and train the kitchen brigade effectively to ensure a well-organised and motivated team Ensure consistency in quality of dishes at all times Assist the Head Chef and managing customer relations when necessary, in the absence of the Chef Ensure More...

Develop and implement comprehensive sales strategies to achieve revenue targets and market share growth in Dubai and Ras al Khaimah. Recruit, train, and lead a team of sales professionals to ensure they meet and exceed sales goals. Provide coaching, guidance, and support to the sal More...

Assist running the pastry section of the kitchen Ensure excellent quality throughout the dessert offerings Bring creativity to the pastry offerings Supervise and coordinate all pastry and dessert preparation and presentation Plan production to facilitate daily requirements Deve More...

Take coffee orders from guests and the F&B service team.Prepare and serve coffees consistently with the hotel standard drink recipe.Assist in other beverage orders and preparation as required.Prepare different kind of latte art for coffees with creativity and style.Maintain glasse More...