Customer Service Jobs in Ras Al Khaimah

Roles and responsibilities This role is the representation of the brand & division to the customer, and maintains customer relations to ensure an end-to-end engaged Aftersales customer journey, that leads to revenue achievement & customer retention. What you will do: Bu More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Roles and responsibilities Responsible in ensuring the efficient operation in Guest Services Ensure that all team members are properly trained To handle complaint / incidents / accidents occurring in the hotel when required To manage & motivate the teams to upsell and to mak More...

To be an ambassador of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure o More...

Kicking off truly memorable guest experiences with the warmest of welcomes Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments Establishes and deve More...

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver More...

Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets More...

Passionate about delivering great service and great food and drinks in line with Forbes Standard Able to work well under pressure Excellent communicators with an eye for detail Experienced with Interacting with guests to receive feedback on their dining experience and addressing More...

To be an ambassador of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of checkin More...

Coordinate and manage sales activities, including order processing, pricing, and product delivery. Develop and maintain relationships with clients, ensuring their needs are met and addressing any issues or concerns. Prepare sales reports and analyze data to identify trends and opp More...

To provide a courteous professional efficient and flexible service at all times following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all servi More...

To provide a courteous professional efficient and flexible service at all times following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all servi More...

Job SummaryThe Security Officer is responsible for ensuring the safety and security of guests employees and hotel property. This position requires vigilance professionalism and excellent customer service skills to maintain a secure and welcoming environment.Key ResponsibilitiesSecurit More...

To provide a personalized service to all the guests at the Concierge desk in the lobby hotel entrance and airport fully aware and following the hotel standards and procedures.To provide uncompromising levels of cleanliness and maintenance through own responsibility.To use appropriate More...

Key Responsibilities Security Operations Patrol all areas of the hotel, including guest floors, public areas, back-of-house areas, and perimeter. Monitor security systems such as CCTV, alarms, and access control systems. Respond promptly to emergencies, alarms, and distur More...

Previous Food and Beverage Management or Supervisory experience Knowledge of Financial Systems Flexibility to respond to a range of work situations Committed to delivering high levels of customer service Positive attitude Good communication skills Flexibility to respond to a r More...

Supervises the complete Engineering team. Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains and operates equipment at optimum effectiveness, efficiency and safety. Establ More...

Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards Effectively control the flow of customers and the interaction between the front and back-of-house throughout service Ensure Team Members maximize all sales o More...

Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards Effectively control the flow of customers and the interaction between the front and back-of-house throughout service Ensure Team Members maximize all sales o More...

Perform installation, repair, and maintenance of air conditioning systems in residential and commercial buildings. Conduct regular inspections to identify any issues or potential problems with the AC systems. Diagnose and troubleshoot AC system malfunctions and provide appropriate s More...