Sales Executive - Preowned - Al-Futtaim

Established in the 1930s as a trading business AlFuttaim Group today is one of the most diversified and progressive privately held regional businesses headquartered in Dubai United Arab Emirates. Structured into five operating divisions; automotive financial services real estate retail and healthcare; employing more than 35000 employees across more than 20 countries in the Middle East Asia and Africa AlFuttaim Group partners with over 200 of the worlds most admired and innovative brands. AlFuttaim Groups entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect excellence collaboration and integrity; AlFuttaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role
As part of the Lexus Preowned Sales team in Dubai you will be able to maximise every sales opportunity and build long term business relationships with all our customers. You will be responsible to achieve sales targets with retained gross margins on units and maximize the uptake of Finance and Insurance (F&I) products tradeins and accessory sales while maintaining expected standards on CSV & NPS throughout the customer journey.

What you will do

• Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation which improves and maintains company and brand image and prestige
• Customer Satisfaction: Achieve or exceed CSI/ NSP objectives thereby ensuring maximum customer satisfaction and repeat sales
• Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Companys business objectives and a larger customer/prospect base
• Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
• Improvement and Upgrading: Constantly improve and update knowledge especially product range features general automotive industry new features and their benefits technical developments market trends selling techniques and customer handling skills which inturn enhance performance considerably

Required skills to be successful

• 2 years sales experience Automotive sales background desirable
• Upselling skills and ability to create value from new products
• Exceptional written and spoken communication skills
• Strong negotiation skills with evident ability to influence customer choices

About the team
The role acts to meet Branch Sales and F&I targets while simultaneously ensuring that each customer is provided a onestop offer in the sales process. The role holder Interacts directly with Branch Manager Branch Sales Executives Branch Support Staff. People working within the automotive Retail industry often have to work extended hours most evenings and weekends to achieve their targets.

What equips you for the role

• Degree or Diploma education preferred but not essential
• Essential to have at least 2 years experience in a similar sales position in preowned or retail sales
• English is essential and Arabic is desirable. Other languages such as Urdu Hindi Tagalog Farsi etc are advantageous.
• Leadership negotiation and influencing skills ability to build strong customer relationships conflict resolution ability to think clearly under pressure ability to take decisions and follow through. Strong team player.
• UAE Driving license is required
• Possess Technical knowledge of automobiles negotiation and influencing skills

About AlFuttaim Automotive
A major division of the UAEbased AlFuttaim Group of companies AlFuttaim Automotive is an industry leader with presence in 10 countries across the Middle East Asia and Africa.

Our core business activities at AlFuttaim Automotive include distribution manufacturing leasing and aftersales and we are firmly established as the regional representative of some of the worlds most iconic automotive brands: Toyota Lexus Honda Jeep Chrysler Dodge Volvo and RAM.

We are driven by a customercentric approach constantly pushing the boundaries on innovation quality standards and valueadded service across our vast universe of customers right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custommade mobility solutions by delivering nothing less than worldclass omnichannel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions from passenger cars to SUVs electric vehicles to highperformance motorbikes commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000member strong team with inspiring possibilities for growth throughout the career path. This is AlFuttaim Automotive and we empower talent to move forward.