Service Advisor
Posted on :
05-11-2024
Employer Active
1 Vacancy
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Job Description
Roles & Responsibilities
· Perform write-up of Pre order and DMS job card, this will include entering the customer information: name, address, Email, telephone numbers, date, and description of Customer concerns.
· Ensure to write up note, comments, and marks into the pre-order and highlight any damages or missing items.
· Obtain the Customer signature on the job card.
· Coordinate with the Foreman to determine the amount of work needed on the vehicle and prepare job card.
· Keep the customer updated and make sure to provide regular follow up calls to the customer.
· Keep WIP report updated on regular basis.
· Assist Service joiner advisor wherever is required.
· Make preliminary evaluation whether work will be covered under warranty, Customer will pay, etc.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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