Construction job site environment the majority of the time. This environment includes physical hazards such as utilities (typically gas, electric, and water lines), powered vehicle and pedestrian traffic, sharp objects, and moving machinery. Outdoor weather and construction site conditions such as open excavations, unimproved land, incomplete structures, etc.
Extensive use of the telephone and email communications.
Rapidly changing demands, schedules, and deadlines.
Working with hazardous materials, including fuels, lubricants, fluids, and batteries.
Air and highway travel up to 75% of the time.
Some travel on weekends to ensure timely arrival at customer sites, travel on short notice.
Normal minimum work hours are 7:00 am to 5:00 pm Monday through Friday.
Additional hours/days as required to support customers as directed.
What Do You Need?
High School diploma required.
Valid US driver's license required.
Minimum of two (2) years’ experience in the trenchless industry is preferred.
Demonstrated record of working in close collaborative team environment.
Basic knowledge of Microsoft Word and PowerPoint or equivalent.
Results oriented, hands-on approach to customer support and training.
Ability to mentor and coach customers on best practices.
Critical reasoning skills and ability to listen and acquire critical information.
Team oriented persona who embodies the essence of “we” over “me.”
Confident while at the same time having the ability to be sincerely approachable and personable.
Self-starter with the self-discipline to schedule and complete tasks without direct supervision.
Tier 2
Minimum five years of experience in the industry.
OR minimum three years of experience in the industry plus minimum one year of experience as a trainer, project manager, project supervisor or crew leader.
Tier 3
Minimum ten years of experience in the industry.
OR minimum eight years of experience in the industry plus minimum three years of experience as a trainer, project manager, project supervisor or crew leader.
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