Support Export Quotes:
Assist Move Consultants in preparing accurate and competitive export quotes.
Customer Service Coordination:
Work closely with the Customer Service Supervisor to ensure seamless service delivery and customer satisfaction.
Office Administration:
Perform general office administrative tasks to support daily operations.
Quality Assurance:
Conduct site visits to ensure adherence to quality standards and GAC protocols.
Reporting:
Generate monthly reports on quality and site visit observations. Prepare an end-of-year report summarising all quality-related aspects.
Claims Management:
Handle and manage all damage and missing claims, acting as the primary contact with insurance brokers. Ensure timely resolution of all claims.