- Welcome guests with a warm smile and provide exceptional customer service.
- Assist with check-in/check-out procedures and ensure a smooth arrival and departure experience.
- Manage guest inquiries, reservations, and room assignments.
- Answer phone calls and provide accurate information and assistance.
- Maintain a welcoming and professional atmosphere in the reception area.
To shine in this role, you'll ideally possess:
- Minimum of 1 year of experience in a hospitality setting (a plus!).
- A genuine passion for exceeding guest expectations and providing unforgettable experiences.
- Excellent communication, interpersonal, and organizational skills.
- The ability to work independently and as part of a team.
- Fluency in English and Arabic is a strong asset.