• Prepare sales-related documents throughout the sales process (e.g., group proposals, group resumes, and contracts)
• Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, and copying)
• Establish an efficient trace File to ensure that all business booked is proper.
• Prepare and disseminate month-end reports.
• Consistently offer professional, friendly, and engaging service
• Ensure prompt and courteous service is extended to both internal and external customers.
• Escort general inquiries on-site inspections.
• Prioritize all telephone calls and in-person visitors, scheduling appointments as required.
• Maintain a positive relationship with all guests, vendors, Colleagues, and global sales network.
• Ensure all sales promotional literature is current and updated.