Customer Service Representative
Posted on :
17-11-2024
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Respond to customer inquiries and provide information about products and services
- Handle customer complaints and resolve issues promptly and effectively
- Process orders, returns, and exchanges in a timely manner
- Maintain accurate customer records and update information in the database
- Collaborate with other team members to ensure customer satisfaction and retention
- Identify and escalate priority issues to the appropriate channels
- Stay up-to-date with product knowledge and company policies to provide accurate information to customers
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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