Guest Services Officer - Fitness
Posted on :
30-05-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- To be a Heartist of the hotel, in and outside the work place.
- To always keep the working area clean and well maintained.
- To provide safe working environment using appropriate materials, equipments and supplies.
- To properly use the telephone etiquette as per Sofitel standards.
- To attend to all guests approaching the Fitness Centre with inquiries or wanting to use the facilities, respecting the hotel standards and procedures.
- To offer a warm welcome to all guests and ensure that they enjoy their stay.
- To personally greet and escort the guests rather than pointing out directions.
- To respect the privacy of the guests and the confidentiality of the information.
- To manage any guest complaint in a professional manner, by resolving it, recording it and making sure the guest is satisfied.
- To call the supervisor or manager for advice in serious cases or if an approval is required.
Qualifications
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Minimum 1 Year of relevant experience
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
