Excellent English communication skills both verbal and written
Prior experience in Customer Service
Demonstrates flexibility in work hours based on scheduling needs and customer demands.
Exceptionally strong customer handling and conflict resolution skills; focus on quality in customer care.
Ability to work independently, self-motivated, and demonstrate flexibility in approaching responsibilities and change.
Displays good judgment and discretion.
Excellent decision making skills to effectively manage the needs of the customer and business
Goal driven, target orientated, able to step back and look at the bigger picture, the person will also be able to manage during ambiguity and possess a preparedness to get involved
Preferred Qualifications
Preferred Qualifications/Experience
1-2 years customer service experience
Experience with Microsoft Office, including Outlook, Word and Excel
Strong in both written and verbal English and Arabic
Self-disciplined, quick self-learning, diligent and proactive
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