Senior Executive SMB....
Senior Executive SMB Customer Success
Posted on :
14-05-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2455425
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Aid in product design and product development.
Employment Type
Full Time
Department / Functional Area
Key Skills
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