Responsible for the planning, coordinating, and administering two of our largest flagships tracking studies – Brand Health Tracking and Net Promotor Score studies.
Ensures smooth coordination with external vendors on methodology, sampling, fieldwork progress, incentive planning, reporting, and data analysis.
Accurately conduct scripting and monitoring fieldwork in Verint
Analyze and synthesize data for report writing.
Maintain and update Tableau dashboard with new data.
Manage contract approvals and invoice processing on a timely basis.
Accountable for working with internal stakeholders on any queries for both studies.
Efficiently check and ensure research outputs are accurate and with high standard.
Responsible for prompt preparation of research output to answer internal stakeholders and senior management’s needs.
Communicate effectively with outside vendors and internal stakeholders.
Flexibility to work with global teams and varying time zones effectively.
Strong organization skills with the ability to juggle priorities and work under pressure to meet tight deadlines.
Ability to balance multiple priorities at once and deliver on tight timelines.
Job Requirements
Minimum of 5 years of health insurance or international health care provider experience.
Degree holder in Statistics, Marketing or related discipline
Data driven, and highly numerate.
Excellent skills in Microsoft Office especially PowerPoint and Excel
An experience with data analytics tool(s), Tableau or Verint is a definite plus.
Due to communication with documents with external vendors and internal stakeholders with various backgrounds, hence proficiency in English is a must and other additional languages would be good to have.
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