Guest Experience Expert Jobs in UAE

Black & Grey HR is recruiting for one of the leading Retailers in the Gulf region. Our client is looking to hire a strategic Web Experience Manager responsible managing the all-round experience of the web user across various touch points in the journey through the organisation s More...

Responsibilities: Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discus More...

Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment.

Employee benefit card offering discounted rates at Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activitie More...

Responsibilities: Greeting guests of the establishment. Assisting with unloading guests' luggage. Parking cars safely. Retrieving cars for guests in a timely manner. Ensuring that parked cars are locked and that keys are stored safely or returned to the owner.

Responsibilities: Collecting and analyzing companies' current and previous years' energy usage data using data modeling software. Calculating the amount of energy wastage that occurs as a result of using inefficient energy resources. Educating companies on alternative ene More...

Responsibilities: Give a warm welcome and check in guests taking into account the established SOPs Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings Sell rooms to wa More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: To ensure kids arrival experience implementation for every single VIP To ensure all guests are contacted for courtesy on daily basis and to contact personally, VIP, special attention, and complaint guests To ensure, that each guest is escorted by doorman to the re More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Plan, prepare and coordinate estimating activities on assigned construction projects in support of our U.S. Government clients. Attend on-site pre-bid/proposal conferences and visits as required by Ascendant clients. Project sites may be located in the National Capital Region (Mary More...

A Newly opened Luxury Hotel in Abu Dhabi, UAE is searching for team members to conduct brilliant operation.Guest Relation Manager Responsibilities are:Providing exceptional service to guestsImplementing plans to improve customer satisfactionAssisting with guests queries/disputesResolv More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Activity drive Marriott Internatinal programme and ensure daily, monthly, and yearly target is being met. Manage all GXP functionalities and processes and ensure a full usage of the same by all direct reports. As a pre-arrival communication Ambassador ensure all g More...

Responsibilities Checks in guest in an efficient and friendly manner, using guest name whenever possible. Issues correct keys to the guest. Checks out guest at end of stay. Assures that guest is assigned type of room requested and the correct rate is charged. Handles all guest int More...

Responsibilities Cleans and self-inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet Provides genuine hospitality and recognition in the work area. Promotes hotel services and products Anticipates guest nee More...

Responsibilities: Investigating user experience design requirements for our suite of digital assets. Developing and conceptualizing a comprehensive UI/UX design strategy for the brand. Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...