Front Desk Agents Jobs in Dubai

Your Responsibilities Developing and implementing user interface components using concepts and workflows based on the business requirements. Profiling and improving front-end performance and documenting the front-end codebase. Meeting with the development team to discuss user inter More...

Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...

Responsibilities: Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Provide prompt, courteous and efficient service to all guest, so as to achieve a hi More...

Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception ar More...

Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional man More...

Responsibilities: Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing othe More...

Responsibilities: Prevent complaints and ensure adequate service recovery where needed. Analyzing operations and assigning resources accordingly. Pro-actively communicate with fellow Ambassadors, always with the guest’s interests at heart Conducting huddles during shifts to More...

Directs and coordinates various services related to night operations as required. - Ensures prompt, courteous and accurate service to all guests, so as to maximize customer satisfaction. - Assures safety and security of the guests, visitors, employees and protects the property by work More...

- Supervise the team in providing best-in-class service and using the Core Values - Uphold operating standards and drive Guest safety and satisfaction using Impress the Guest metrics - Coach new joiner as front office team member and develop the team and drive associate engagement More...

Responsibilities: Ensure The First Collection brand standards, policies and procedures are adhered to all times. Greet and welcome all guests approaching the Front Desk in accordance with TFC standards. Lead and supervise all Front Desk Agents in running each shift smoothly. Bein More...

Provide outstanding services and ensure customer satisfaction. Address customer concerns and complaints promptly and professionally. Respond to customer needs and requests in a timely manner. Answer phone switchboards and transfer calls and take messages. Manage incoming and outgo More...

Responsibilities: Respond to inbound queries through phone, online chat, email and social media by providing sufficient answers to the customers. Escalate issues to the responsible departments and follow up with and update the customers. Resolve customer issues to ensure customer More...

Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional man More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Demonstrate a high level of customer service at all times Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Use the correct procedures regarding the acceptance of foreign currencies, credit ca More...

Responsibilities Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) Train, supervise and support office staff, including receptionists, security guards and call center agents Schedule shifts Ensure timely and accur More...

Responsibilities: Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading and unloa More...

Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...

Responsibilities: Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet. Take payment from guests on arrival and close their bills correctly. Prepare amenities for arrivals and guest in house in the absence of Gue More...

Responsibilities: nsure the rota reflects business needs. Establish effective interdepartmental communication, especially with key internal customers, i.e. Housekeeping, Reservations, Maintenance, F&B, Meeting & Events Ensure credit policies are strictly adhered to Ensure More...