CCTV Technician

Job Description

Responsibilities of a CCTV Technician: Installing and Configuring CCTV Systems The main responsibility of a CCTV technician is installing and configuring the systems customers want. There are various accessories and options customers can choose with their system, so CCTV technicians have to be knowledgeable about them all and keep up with the latest trends in security. Once the installation process is complete, the technician then has to test the cameras, which includes ensuring the software is up-to-date, the reception quality is adequate, and more. Teach Consumers How It Works Technicians not only have to have the technical know-how to install them, but also have to have a personable personality and be able to translate technical terms into easy-to-understand language. From the initial setup to actually using it and even some minor troubleshooting tips, CCTV technicians have to be able to explain the usability of the system thoroughly and answer any questions the consumer has. Check on Your Consumer’s CCTV Periodically The best technicians will periodically check with their consumers to ask whether the system is operating properly and if any issues have come up in the meantime. It’s also the responsibility of the technician to keep up with the latest security trends and inform their customers accordingly. This role is primarily responsible for the installation and maintenance of analog and IP CCTV systems and assisting Information Systems during daily operations. Design, specify, configure, and install analog and digital CCTV systems. Maintain and upgrade existing analog and digital CCTV systems as needed. Support users of CCTV system. Establish working relationships with vendors and contractors pertaining to CCTV systems. Assist with the configuration, deployment, and support of network assets, including POS systems, sound, SFTV, etc. Troubleshoot cameras, DVRs, NVRs, computers, peripherals, and other hardware. Provide technical support to end-users covering all software and hardware-related issues. Meet with Loss Prevention and IS Supervisors daily to receive areas of concentration and special assignments. Perform all delegated tasks assigned by Loss Prevention and Information Services management. Adhere to Corporate standards as stated in the departmental training manual 1 - 2 Years of experience in UAE with good knowledge of CCTV