Assistant Relationship Manager

Job Purpose
A member of CIBG team who will be maintaining client relationships while providing support to the business team for their portfolios of clients. Jobholder will be the named point of contact for a portfolio of customers dealing with a range of requests.
Key Accountabilities
Independently carries out the role of client link facilitator:
Prepare and / or assist in preparing facility letters and co-ordinate execution of documentation and drawdown of facilities
Periodic report generation to facilitate for Audit and Central Bank requirements
Monitor and ensure the utilization of the credit facilitates at par with competition
Prepare all management reports relating to credit approvals, excesses, extensions, early business alerts. To ensure all controls are complied
Constantly strive to enhance wallet-share of customer business
Review | Discuss | Follow-up | Action on excesses | Past dues | and other indiscretions for regularisation
Identify | Discuss | escalate early warning signals in the portfolio;
Preparation of weekly periodic reviews for the unit
Following with the internal department in the event of customer queries on transactions
Support review of the excess report and other risk reports
Timely and appropriate correspondence with the clients
Responsible for any account opening or related requirements for existing and new clients
To Ensure all housekeeping requirements are complied with
Act as principal point of contact in the RM s absence
Other Accountabilities
Liaise with Unit-Head and Business Credit for various routine transactions | portfolio review:
Assist in preparing annual budgets for the portfolio in line with agreed strategy
Review the performance of the client on Operating Income, Funded assets and Deposits vis- -vis budgeted numbers
Compliance with bank policy and department procedure guidelines"
Awareness and compliance of all polices of the bank (as amended time to time) which impact the scope of work
Other Accountabilities
Job Context
A general commentary of any aspects of the job that do not fit logically in the other sections eg:Current projects, operating context / environment.
Assistant Relationship Manager acts as a vital support to the team to increase efficiency. Also, act as a point of contact and back-up to ensure effective client satisfaction.
Education
Bachelors Degree related to a business field such as accounting or economics is required
MBA | CA | ACCA | CFA | CAIIB | preferred
Experience and Skills
Minimum 3-5 years banking experience in relationship management. Good knowledge of Corporate Banking products and UAE Market knowledge is preferable.
Behavioural Competencies
Change and Innovation - Proficient
Communication - Proficient
Evaluating and Solving Challenges - Proficient
Results Orientation - Proficient
Working and collaborating with others - Proficient
Technical Competencies
Relationship Management-CIBG-Basic
Service Excellence-CIBG- Proficient
Product Knowledge-CIBG-Basic
Financial Analysis- CIBG-Proficient
Credit Risk Analysis-CIBG-Proficient
Governance, Compliance and Audit-CIBG-Proficient