Head Waiter

Job Description :
Anyone going into the service profession should expand on skills such as customer service, attention to detail, multitasking and basic math. In general, this type of experience and skill set is gained after spending some time in the food service industry.

Responsibilities :
1. Greeting guests and taking drink and food orders Staying attentive to the needs of guests in the dining area
2. Delivering food from the kitchen to the guests Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
3. Following health code standards with regards to the handling of food Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more

Qualification :
1. Minimum age requirements: In some states, Waiter/Waitresses must meet a minimum age requirement to serve alcohol in an eating establishment.
2. Customer service skills: Before anything else, Waiter/Waitresses are customer service professionals. People entering this field should develop skills that help them work with the public.
3. Physical ability: Due to the demands of the job, Waiter/Waitresses should have the physical ability to stand for long periods of time and lift trays of food, racks of cups and other objects that might be a part of daily duties.

• Provide the perfect service experience for restaurant patrons

• Ensure the guest feels important and welcome in the restaurant

• Ensure hot food is hot and cold food is cold

• Adhere to timing standards for products and services

• Look for ways to consolidate service and increase table turns

• Present menu, answer questions, and make menu recommendations

• Serve customers in an accommodating manner

• Must know all food liquor, beer, wine, and retail offered

• Apply positive suggestive sales approach to guide guests

• Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates

• Look for ways to avoid waste and limit costs

• Assist in keeping the restaurant clean and safe

• Provide responsible service of alcoholic beverages

• Deliver food and beverages to any table as needed

• Report to property on time and in proper uniform

• Coordinate with kitchen staff to deliver accurate food orders