94

aramex Jobs

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94 aramex Jobs


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1

Aramex - Amman - Jordan
2 - 4 years
JOD 123 - 123
Jordan / 2 - 4 / JOD 123 - 123

Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content Evaluate current content and develop innovative approaches for improvement Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications Gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Write user-friendly content that meets the needs of the target audience, turning insights language that boosts engagement Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation Write and edit technical documents including reference manuals and product manuals. Writes and edit procedural documentation such as user guides and manuals. Coordinate with marketing teams on visual aids to assist readers in understanding a product or process. Less

Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content Evaluate current content and develop innovative approaches for improvement Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifica More..

2

Aramex - Amman - Jordan
0 - 0 years
JOD 123 - 123
Jordan / 0 - 0 / JOD 123 - 123

Support HR business partner in implementing local and HR strategy and plans Assist HR business partner in implementing any strategic local or corporate HR projects Implement training and development programs for current employees to ensure employee development and motivation. Coordinate the new hires training program Ensure hiring the right caliber on time to meet country and business needs. Ensure employee grievances has been resolved successfully in line with the direct manager. Ensure addressing all employees needs on time Manage vendor management for contract staff if applicable. Ensure all the employees legal documents are renewed on timely manner with the coordination of PRO team wherever applicable Set KPI’s and conduct annual review for direct reports. Ensure identifying direct reports training needs and propose training needed to HR Train, develop and mentor direct and indirect reports. Less

Support HR business partner in implementing local and HR strategy and plans Assist HR business partner in implementing any strategic local or corporate HR projects Implement training and development programs for current employees to ensure employee development and motivation. Coordinate the new hires training program Ensure hiring the right c More..

3

Aramex - Amman - Jordan
0 - 0 years
JOD 123 - 123
Jordan / 0 - 0 / JOD 123 - 123

Sending and following up with the entitled station on the pending shipments for Express, Domestic, and Freight. Auditing the contracts proposed for the clients to assure the validity of them before applying them on the system. Reflect (apply) the contract rates on Aramex system to enable it to calculate automatically. Issuing the monthly/bi-weekly/weekly/daily invoices of all the clients on timely basis. Matching the accounting software figures with billing systems figures. Any other activities related to invoicing. Less

Sending and following up with the entitled station on the pending shipments for Express, Domestic, and Freight. Auditing the contracts proposed for the clients to assure the validity of them before applying them on the system. Reflect (apply) the contract rates on Aramex system to enable it to calculate automatically. Issuing the monthly/bi-wee More..

4

Aramex - Amman - Jordan
0 - 0 years
JOD 123 - 123
Jordan / 0 - 0 / JOD 123 - 123

Answer customer’s general inquiries about our services, prices and regulations. Handling the assigned actions based on the action’s requirement, subcategory and country and achieving targets. Provide customers with the latest shipments update and help them understand shipments’ process and SLAs. Escalate discrepancies that may occur on any shipment and reassure customers. Escalating actions pending with other assignees causing a delayed value delivery for the customers. Handling complex complaints and customers with a very thorough and details-oriented mindset. Direct customers’ requests to the correct stakeholder whenever needed. Reporting changing events like operational trends and failures in order to eliminate or edit the procedure accordingly. Less

Answer customer’s general inquiries about our services, prices and regulations. Handling the assigned actions based on the action’s requirement, subcategory and country and achieving targets. Provide customers with the latest shipments update and help them understand shipments’ process and SLAs. Escalate discrepancies that ma More..

5

Aramex - Amman - Jordan
3 - 0 years
JOD 123 - 123
Jordan / 3 - 0 / JOD 123 - 123

Analyze global market trends & benchmark against competitor pricing strategies Work with the sales and marketing teams to define pricing structure for company products Create pricing policy, recommend changes in pricing structure/methodology, and apply consistent processes and operating procedures to implement pricing changes and gain maximum efficiencies. Develop tools to analyze financial information: profitability ratios, pricing models Draft strategic pricing plans and processes to improve existing models Analyze pricing data from industry standards, previous sales trends and competitors and report data to decision-makers Provide performance analysis of pricing initiatives at the service and account level. Coordinate with regional directors to implement all price changes on products and services and evaluate its effectiveness. Manage the Annual Price Alignment project and implementation Analyze and forecast Fuel spot rates and send recommendation strategies to management Build pricing models and analyze market price competitiveness for Franchise offices Less

Analyze global market trends & benchmark against competitor pricing strategies Work with the sales and marketing teams to define pricing structure for company products Create pricing policy, recommend changes in pricing structure/methodology, and apply consistent processes and operating procedures to implement pricing changes and gain maxim More..

6

Aramex - Amman - Jordan
3 - 0 years
JOD 123 - 123
Jordan / 3 - 0 / JOD 123 - 123

Analyze global market trends & benchmark against competitor pricing strategies Work with the sales and marketing teams to define pricing structure for company products Create pricing policy, recommend changes in pricing structure/methodology, and apply consistent processes and operating procedures to implement pricing changes and gain maximum efficiencies. Develop tools to analyze financial information: profitability ratios, pricing models Draft strategic pricing plans and processes to improve existing models Analyze pricing data from industry standards, previous sales trends and competitors and report data to decision-makers Provide performance analysis of pricing initiatives at the service and account level. Coordinate with regional directors to implement all price changes on products and services and evaluate its effectiveness. Less

Analyze global market trends & benchmark against competitor pricing strategies Work with the sales and marketing teams to define pricing structure for company products Create pricing policy, recommend changes in pricing structure/methodology, and apply consistent processes and operating procedures to implement pricing changes and gain maxim More..

7

Aramex - Amman - Jordan
0 - 3 years
JOD 123 - 123
Jordan / 0 - 3 / JOD 123 - 123

Ensure SLA achievement of CRM platform management requests received from the business in collaboration with relevant cross functional teams. Ensure healthy customer life cycle time through timely actions on lead assignment and account opening. Ensure CRM system adoption by equipping the commercial teams with the necessary knowledge through trainings. Ensure continuity of customer data integrity in the system. Oversee the creation of Non - financial CRM reports. Enhance customer satisfaction by providing timely corrective actions. Collaborate cross functionally to ensure adherence to CRM and data standards to ensure customer integrity at all times. Conduct market research and gather related information needed to drive growth and improve processes. Less

Ensure SLA achievement of CRM platform management requests received from the business in collaboration with relevant cross functional teams. Ensure healthy customer life cycle time through timely actions on lead assignment and account opening. Ensure CRM system adoption by equipping the commercial teams with the necessary knowledge through t More..

8

Aramex - Amman - Jordan
0 - 3 years
JOD 123 - 123
Jordan / 0 - 3 / JOD 123 - 123

Using statistical tools to interpret data sets, and identifying trends and patterns that could be valuable for diagnostic and predictive analytics efforts Facilitate and support data cleansing projects and govern the data entry practices to ensure integrity of data Collaborating with cross-functional teams to identify opportunities for process improvements, recommend system modifications, and develop policies for data governance Create appropriate documentation for the stakeholders, including data standards, procedures and definitions for the data dictionary Accountable for data access, updates, correction and general administration of data interfaces used in the business Research wider data management solutions across industries and implement under the guidance of the commercial integrity leadership Other duties as assigned Less

Using statistical tools to interpret data sets, and identifying trends and patterns that could be valuable for diagnostic and predictive analytics efforts Facilitate and support data cleansing projects and govern the data entry practices to ensure integrity of data Collaborating with cross-functional teams to identify opportunities for process More..

9

Aramex - Amman - Jordan
0 - 2 years
JOD 123 - 123
Jordan / 0 - 2 / JOD 123 - 123

Network Capacity Planning Manage Linehaul Cost for all Aramex Network stations. Maintain relationships with service providers. Ensure decent service level is offered for customers by fixing and troubleshooting any discrepancies with service provider. Less

Network Capacity Planning Manage Linehaul Cost for all Aramex Network stations. Maintain relationships with service providers. Ensure decent service level is offered for customers by fixing and troubleshooting any discrepancies with service provider.

10

Aramex - Amman - Jordan
0 - 0 years
JOD 123 - 123
Jordan / 0 - 0 / JOD 123 - 123

Reconcile Customs GLs for both product Exp and Freight. Booking payments entries for customs Booking AP entries for customs Reconcile the AP customs account. Make clearing entries. Following on pending cases such as shipments paid not invoiced, duplicate payments, variances. Following on not invoiced cases with the station and concerned team. made the final reconciliation after month closure and send the summary to management. Less

Reconcile Customs GLs for both product Exp and Freight. Booking payments entries for customs Booking AP entries for customs Reconcile the AP customs account. Make clearing entries. Following on pending cases such as shipments paid not invoiced, duplicate payments, variances. Following on not invoiced cases with the station and concerned tea More..

11

Aramex - Amman - Jordan
0 - 3 years
JOD 123 - 123
Jordan / 0 - 3 / JOD 123 - 123

Using statistical tools to interpret data sets, and identifying trends and patterns that could be valuable for diagnostic and predictive analytics efforts Facilitate and support data cleansing projects and govern the data entry practices to ensure integrity of data Collaborating with cross-functional teams to identify opportunities for process improvements, recommend system modifications, and develop policies for data governance Create appropriate documentation for the stakeholders, including data standards, procedures and definitions for the data dictionary Accountable for data access, updates, correction and general administration of data interfaces used in the business Research wider data management solutions across industries and implement under the guidance of the commercial integrity leadership Other duties as assigned Less

Using statistical tools to interpret data sets, and identifying trends and patterns that could be valuable for diagnostic and predictive analytics efforts Facilitate and support data cleansing projects and govern the data entry practices to ensure integrity of data Collaborating with cross-functional teams to identify opportunities for process More..

12

Aramex - Amman - Jordan
0 - 2 years
JOD 123 - 123
Jordan / 0 - 2 / JOD 123 - 123

Create highly engaging complex animations & video edits for a diverse array of media, including smartphones, tablets and web. Work with illustrators, designers and instructional designers to understand the project scope and objectives. Assist in the creation of animation storyboards. Prepare conceptual layouts for the motion graphic project. Participate in brainstorming sessions to share new design perspectives and ideas. Provide accurate time estimates for each part of the process. Assist in selecting appropriate audio, graphic and animation styles for the project. Less

Create highly engaging complex animations & video edits for a diverse array of media, including smartphones, tablets and web. Work with illustrators, designers and instructional designers to understand the project scope and objectives. Assist in the creation of animation storyboards. Prepare conceptual layouts for the motion graphic proje More..

13

Aramex - Amman - Jordan
0 - 0 years
JOD 123 - 123
Jordan / 0 - 0 / JOD 123 - 123

Perform audit tasks as assigned in the engagement scope of work. Perform tasks assigned by the Senior Internal Auditor / Internal Audit Manager. Complete the documentation of the performed audit in accordance with the methodology and internal audit system. Communicate engagement results/findings to the process owners. Interact with various levels of management and staff to assess and determine the sufficiency of controls and processes for addressing policy, regulatory or legal requirements. Perform transactional testing and evaluation of segments of financial, operational and compliance audits. Review and evaluate the system of management controls to assess their adequacy and effectiveness and, where appropriate, draft potential recommendations for improvements. Less

Perform audit tasks as assigned in the engagement scope of work. Perform tasks assigned by the Senior Internal Auditor / Internal Audit Manager. Complete the documentation of the performed audit in accordance with the methodology and internal audit system. Communicate engagement results/findings to the process owners. Interact with various More..

14

Aramex - Amman - Jordan
0 - 2 years
JOD 123 - 123
Jordan / 0 - 2 / JOD 123 - 123

Support the CX Leader to establish and follow a well-defined design process each time an experience is created or changed Research customer insights to define and prioritize experience requirements and opportunities for improvement Assess, document, track, and report resolution of experience gaps across touch points Assist the CX Leader to identify interdependencies across people, process and technology that impact design of the customer experience Be part of iterative ideation and prototyping (e.g., design thinking) process to engage customers and employees in the co-creation of enhanced or innovative experiences. Support the CX Leader by connecting with local stakeholders and gain a deeper understanding of the different touchpoints and channels to leverage local expertise and ensure a coordinated and symphonic customer experience across the Aramex network. Work with cross-functional teams in commercial, operations, quality, digital and other functions to forecast and drive change with CX metrics. Support the CX Leader to pilot and lead the implementation of special projects/initiatives in certain locations and taking it globally based on the success achieved. Less

Support the CX Leader to establish and follow a well-defined design process each time an experience is created or changed Research customer insights to define and prioritize experience requirements and opportunities for improvement Assess, document, track, and report resolution of experience gaps across touch points Assist the CX Leader to ide More..

15

Aramex - Amman - Jordan
0 - 0 years
JOD 123 - 123
Jordan / 0 - 0 / JOD 123 - 123

Perform all accounting tasks for all Aramex stations’ related to Monthly Intercompany accounts reconciliation and balance confirmation. Act as one point of contact for all assigned Aramex stations. Handle the intercompany transactions and monthly reconciliation. Ensure smooth operations and timely settlement of balances in coordination with the accounting manager and team leader. Receive and verify all station’s invoices. Record invoices in the company financial system. Get stations’ confirmation for financial transactions. Issue debit / Credit notes. Perform monthly reconciliation for the stations accounts. Transfer invoices to the company financial system daily. Send invoices to concerned stations. Continuously follow up with stations to solve pending cases. Less

Perform all accounting tasks for all Aramex stations’ related to Monthly Intercompany accounts reconciliation and balance confirmation. Act as one point of contact for all assigned Aramex stations. Handle the intercompany transactions and monthly reconciliation. Ensure smooth operations and timely settlement of balances in coordination w More..

16

Aramex - Amman - Jordan
2 - 4 years
JOD 123 - 123
Jordan / 2 - 4 / JOD 123 - 123

Maintain regular contact with vendors functional consultants, SAP Basis and infrastructure team regarding work progress. Ensure that changes to SAP are delivered in line with the business standards in terms of development and testing. Ensure that changes to dependent applications are viable in SAP and do not cause a detrimental impact to production Lead activities during upgrades and releases with multiple stakeholders, Support the change and release management team. Partners with business process management team on release scheduling and communication of progress with the end users and business units. Roles and Authorization Management Policies and procedures documentation for SAP’s governance. System solutions documentation. Less

Maintain regular contact with vendors functional consultants, SAP Basis and infrastructure team regarding work progress. Ensure that changes to SAP are delivered in line with the business standards in terms of development and testing. Ensure that changes to dependent applications are viable in SAP and do not cause a detrimental impact to produc More..

17

Aramex - Amman - Jordan
2 - 0 years
JOD 123 - 123
Jordan / 2 - 0 / JOD 123 - 123

Research, ideate and evaluate transformational products/programs and build use cases to integrate them into the Aramex ecosystem. The entrepreneur is expected to have a never say no attitude and persevere towards building and scaling new products Work closely with product, digital and other cross functional teams on building and continuously enhancing products to achieve further integration, optimization and stability Work with stations and regions on evaluating opportunities for transforming processes, products and translate these requirements to product/program roadmaps. Create program and project management frameworks to launch and scale new products and analyze the optimization or revenue impact Work closely with stations to further develop products, brands and their offering, pricing along with designing innovative solutions for the internal/external customer Less

Research, ideate and evaluate transformational products/programs and build use cases to integrate them into the Aramex ecosystem. The entrepreneur is expected to have a never say no attitude and persevere towards building and scaling new products Work closely with product, digital and other cross functional teams on building and continuously enh More..

18

Aramex - Amman - Jordan
0 - 3 years
JOD 123 - 123
Jordan / 0 - 3 / JOD 123 - 123

Creating user-centered designs by understanding business requirements, user feedbacks and technology limitations for a mobile payments application. Breaking any design problem down into viable actionable chunks and solve them with clarity and precision. Translating design requirements into style guides, design systems, design patterns and attractive user interfaces. Composing designs of re-usable components and UI elements. Delivering illustrated designs and process flows using Adobe XD. Collaborating effectively with the product team and development team and work closely with them. Staying up to date of UX trends and look for creative ideas and inspiration from new trends and events. Less

Creating user-centered designs by understanding business requirements, user feedbacks and technology limitations for a mobile payments application. Breaking any design problem down into viable actionable chunks and solve them with clarity and precision. Translating design requirements into style guides, design systems, design patterns and attra More..

19

Aramex - Amman - Jordan
0 - 0 years
JOD 123 - 123
Jordan / 0 - 0 / JOD 123 - 123

Respond and follow-up customer calls to ensure customer satisfaction. Give the best customer centric experience to the customer. Provide personalized indirect customer service by responding to the needs of the each customer Log shipment collection requests. Track customers’ shipments in order to answer customer’s inquiries for updates on products as Express, Domestic, Shop & Ship and personalized. Handle and resolve customers’ complaints and root certain issues and inquiries which are not under the contact center scope of responsibility to the concerned departments/CMTs. Provides products and service information to customers as needed. Answer customers’ general inquiries. Less

Respond and follow-up customer calls to ensure customer satisfaction. Give the best customer centric experience to the customer. Provide personalized indirect customer service by responding to the needs of the each customer Log shipment collection requests. Track customers’ shipments in order to answer customer’s inquiries for upd More..

20

Aramex - Amman - Jordan
0 - 2 years
JOD 123 - 123
Jordan / 0 - 2 / JOD 123 - 123

Assist in preparation of the group consolidated income statement and balance sheet Perform variance analysis on global, regional and station level and investigate reasons behind the variations Prepare analysis on station monthly performance compared to targets and last year Prepare the quarterly and year end disclosures for the consolidated financial statements Assist in preparing the external auditors’ requirements Less

Assist in preparation of the group consolidated income statement and balance sheet Perform variance analysis on global, regional and station level and investigate reasons behind the variations Prepare analysis on station monthly performance compared to targets and last year Prepare the quarterly and year end disclosures for the consolidated fi More..