Digital Customer Service Jobs in UAE

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Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

Responsibilities: Website and software application designing, building, or maintaining. Using scripting or authoring languages, management tools, content creation tools, applications, and digital media. Conferring with teams to resolve conflicts, prioritize needs, develop content More...

Responsibilities: Meeting with the marketing and design teams to define advertising strategies and requirements. Conducting market research through techniques such as A/B testing to guide the marketing strategy. Developing and implementing digital advertising campaigns to increas More...

To act as a spokesperson for CS team in terms of liaising with support departments in order to optimize service levels as to fulfil customers expectation in terms of prompt order process, short lead time and delivery schedules. To monitor the effectiveness of current CS processes v More...

Digital Marketing Manager/SpecialistDuties: Creating attractive marketing content such as Videos (Instagram reels), pictures, templates and Editing. (Camera and or mobile phone). Engage and cooperate with the Doctors and staff to create and improve the performance of the digital marke More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes.

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns. Developing and monitoring campaign budgets. Planning and managing our social media platforms. Preparing accurate reports on our mark More...

– Answer inbound calls, respond promptly and professionally to customers’ inquiries about products and services. – Manages and updates order details using ERP System in a timely manner. – Receiving orders, ensure accuracy in billing charges, payments and disp More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

Responsibilities: Collaborating with management to gather and analyze operational information. Preparing change management strategies to reduce expenses, increase revenue, and maximize efficiency. Evaluating cost structures and budgetary impact of the proposed changes.

-Bilingual-implementation of centralized service desk-Knowledge of SLA s, OLA s & KPI s-Knowledge of ServiceDesk operations moduleRequirements-Bilingual-implementation of centralized service desk-Knowledge of SLA s, OLA s & KPI s-Knowledge of ServiceDesk operations More...

Black and Grey HR is hiring for a growing Fitness Center in Dubai. Our client is looking for a Digital Marketing Executivewho will be assisting in the planning, execution and optimization of the online marketing efforts.- Assist in the formulation of strategies to build a lasting digi More...

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities: Evaluate and implement improvements on digital strategy. Research the latest digital tools and interactive trends. Optimize SEO. Create integrated and cost-effective digital strategies. Drive value for the organization.

Responsibilities: Create a well-informed cloud strategy and manage the adaption process. Regularly evaluate cloud applications, hardware, and software. Develop and organize cloud systems. Work closely with IT security to monitor the company's cloud privacy.