After-sales Coordinator
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Job Description
As the UAEs leading used car showroom we are recognized for our commitment to quality and customer satisfaction. With our ongoing expansion we are looking for a dedicated Aftersales Coordinator to join our team. This role is ideal for individuals who excel in customer service and have a strong background in automotive aftersales support.
Key Responsibilities
Coordinate aftersales support for customers ensuring their needs are addressed promptly and professionally.
Manage customer inquiries related to warranties repairs and maintenance services.
Schedule service appointments and follow up with customers to ensure satisfaction.
Maintain accurate records of customer interactions and aftersales services using our internal software.
Collaborate with the service team to ensure timely completion of customer requests.
Resolve customer complaints or escalate them to management as needed.
Candidate Requirements
Previous experience in Aftersales coordination within the automotive industry.
Strong customer service skills with the ability to handle challenging situations calmly and professionally.
Excellent communication skills both written and verbal.
Proficiency in using computers and experience with CRM systems.
Strong organizational skills with the ability to manage multiple tasks effectively.
A proactive and solutionoriented approach to customer service.
What We Offer
Competitive Salary: 6000 plus commissions
Visa sponsorship & basic medical insurance
30 days of paid annual leave
A supportive work environment that values proactive customer service and problemsolving.
Hiring Process
The selection process includes an initial interview followed by a customer service assessment.
If youre looking to join a reputable company with a strong presence in the UAEs used car market wed love to hear from you!
Apply today and become part of our growing team.
Employment Type
Full Time
