Digital Customer Experience Jobs in UAE

Ensure that all customer emails and social media complaints are followed up and resolved within 24 hours of being received Resolve all customer issues that cannot be solved by the agents. Escalation matrix is followed and updated Monitor and evaluate the overall support centre perf More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

v Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, v More...

Responsibilities: Brainstorm campaigns. Create social media posts. Use analytics tools to gauge the success of campaigns. Research industry innovations and tools. Update posts to include relevant keywords for search engine optimization. Prepare reports on campaigns based on an More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Own and drive multiple high-priority training projects focused on driving cultural change/transparency Research, develop, and facilitate training experiences for audiences routinely exceeding 100 people Understand, then differentiate training experiences based on More...

If you live and breathe digital marketing, we want to talk to you. We are looking for a Digital Marketing Manager to develop, implement, track and optimize our digital marketing campaigns across all digital channels. You should have a strong grasp of current marketing tools and strate More...

Responsibilities: Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns. Developing and monitoring campaign budgets. Planning and managing our social media platforms. Preparing accurate More...

Black & Grey HR is recruiting for one of the leading Retailers in the Gulf region. Our client is looking to hire a strategic Web Experience Manager responsible managing the all-round experience of the web user across various touch points in the journey through the organisation s More...

Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns. Designs, builds, and maintains social media presence of the company. Contributes to marketing effectiveness by identifying short-term and long-range issues that must be a More...

Responsibilities: Determining client needs by conducting in-person or electronic meetings to outline their digital goals. Developing and implementing a comprehensive digital strategy for assigned clients. Overseeing the client's online presence and identifying areas of improv More...

Responsibilities: Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns. Developing and monitoring campaign budgets. Planning and managing our social media platforms. Preparing accurate More...

Participate in design discussions and give feedback during planning and strategy meetings. Quickly translate ideas into sketches, wireframes, mockups, and interactive prototypes. Test assets and optimize based on their performance. Iterate new designs based on user feedback. Cre More...

ITP Media Group reaches an audience of more than 104.6million people across the Middle East and beyond through its leading websites, portals, social media platforms, events, conferences, award ceremonies, magazines, books and social media influencers agency. More at www.itp.com. Ti More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment.

Assist in the formulation of strategies to build a lasting digital connection with consumers Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.) Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand a More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...