Desk Support Jobs in Dubai

Job Description: Must have VIP/Executive support experience. Providing technical expertise and end-user support in the areas of Mac OS, Microsoft Windows platform (Windows 10), Microsoft Office 365, off-the-shelf applications, Remote Connectivity Platform, network/local HP & More...

Description: Key Responsibilities Field incoming incident or service requests from internal customers via phone web chat and e-mail in a courteous manner. Build rapport and elicit incident details from Service Desk customers to record incidents - document all pertinent end cus More...

Qualifications Minimum Diploma CCNA/CCNP/ITIL Certification preferred Experience A minimum 2 years of experience preferably in customer service within an International IT / Telecommunications organization. Experience Service Support and or Delivery role. Good underst More...

Respond to Tickets: Ensure reply to staff inquiries as soon as they come in. PC/Laptop Configuration: Set up, configure, and troubleshoot desktops and laptops, including installing operating systems, drivers, and software. Log ITHD Tickets: Document each step taken for a ticket in More...

A minimum 2 years of experience preferably in customer service within an International IT / Telecommunications organization. Experience Service Support and or Delivery role. Good understanding of ITIL for service management Skills Basic knowledge of Cloud Services (VMwar More...

Our client a leading international manufacturer is looking to hire a female Office Administrator/Front Desk Receptionist.An ideal candidate must be familiar with fundamental accounting principles HR Software and have a thorough understanding of UAE Labour Laws and disciplinary procedu More...

Our client is an equipment service provider for oil and gas construction and facilities management firms in the GCC. They pride themselves on their commitment to safety reliability and exceptional customer service. As they expand their operations they are seeking a dynamic and experie More...

Maintain up to date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks. Ensure More...

Customer Interaction: Greet and welcome clients and visitors as they enter the office, ensuring a friendly and professional first impression. Client Assistance: Assist customers with their inquiries, provide information about after-sales services, and guide them to the appropriate More...

Position Type Non-Management Position Summary Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure More...

Coordinating sports tryouts and assigning individuals to fitting positions. Obtaining all pertinent sports-related equipment. Scheduling, and communicating periodic training. Operating alongside vested stakeholders to draft competitive sporting strategies. Supervising and aiding More...

LOOKING FOR 2 FEMALE CANDIDATES ONLY AVAILABLE TO START IMMEDIATELY.The Customer Relationship Coordinator plays a crucial role in managing and maintaining positive relationships between the company and its customers. She serves as a primary point of contact for customers providing ass More...

Responsibilities Provide timely and effective solutions to issues reported by end-users through various channels, including our ticketing system, Slack, email, and in-person. Administer and troubleshoot all internal software systems and processes. Identify and surface root cau More...

Daily collection and delivery of mail from PO Box and transfer to office mail room when assigned Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages Provide information about establishment such as location and working hours More...

Passion for guest service. Excellent written and verbal communication, interpersonal and leadership skills. Highly organized, results-oriented with the ability to be flexible and work well under pressure. Degree or Diploma in Hospitality Management is an asset. Fluency in Englis More...

Responsibilities Handle incoming inquiries (calls, chats, tickets) and/or redirect inquiries, if necessary, to appropriate support groups for resolution while setting End User expectations during the initial interaction. Create tickets and document all activities in BMS ticket More...

Head of Technical Support at ProFinda ProFinda is now looking for a dedicated individual to join our team as the Head of Technical Support with 10 or more years of demonstrable experience leading a support team to help SaaS customers with general inquiries, resolving issues that requi More...

Who are WebBeds? WebBeds is the fastest growing and most significant accommodation supplier to the travel We are a global company offering ground services (hotels, transfers, tours, activities) to travel Our products help our partners and customers to create amazing Travel Our Pro More...

Responsibilities Handle client inquiries and provide timely and accurate responses Assist clients with technical issues and troubleshoot problems Collaborate with cross-functional teams to resolve client issues Maintain a high level of product knowledge to effectively assist More...

Minimal Requirements Bachelor’s Degree in Computer Science, or Associate Degree plus two years of tech support experience, or three plus years tech. support experience. A+ and Net+ Certification or equivalent required. Preferred Requirements Experience using a Ti More...