Customer Support Services Jobs in Dubai

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: This role is complex because it is multi-disciplinary, combining deals, peak events, and customer studies across User experience studies Surveys to actively cultivate insights to shape our merchandising and marketing strategy to better serve the customer across A More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and sy More...

Log all the incidents and requests in the Service Desk system Initiate systems and network troubleshooting and monitoring, and replace defective components as needed Install and configure specified software packages such as operating systems, business applications and other office More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

- Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat). - Identify ways to personalize the experience of every customer, whenever possible. - Deal with the most difficult customer More...

Responsibilities: Principal Accountabilities Functional Support Services (Employee Financial Services) To provide administrative support to Management on implementation of policies and procedures related to employee financial services function at ENOC group level. To process monthl More...

Responsibilities: Preparing job descriptions, advertising vacant positions, and managing the employment process. Orientating new employees and training existing employees. Monitoring employee performance. Ensuring that all employees are organized and satisfied in their work envi More...

Responsibilities: The job holder is responsible to create the land and site under the above software ensuring all proper relevant information are gathered and entered properly such information to upload Affection Plan, LL information, Contact details, facilities in the land, etc). H More...

Responsibilities: Assist the Director of Food Safety & Environmental Services and Asst. Food Safety manager in preparing trainings, information boards and monthly newsletters or any other kinds of posters etc. requested. To determine on daily walk throughs non compliances, repo More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Manage the allocation of budgets and highlight any deviations in a timely manner. Provide inputs into the GIT annual budget from an application development perspective. Reviews and approves the functional and technical specifications. Acts as point of technical s More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Responsibilities: Participate in developing investigation strategies, identify covert and overt sources of information, prepare questionnaires for informational and interrogatory interviews, transcribe taped interviews, and write witness statements. As directed by the Head of FRS, m More...

Verifying and inspecting raw materials, finished products, welding processes, weld qualifications as per drawing, Engineering Bill Of Materials (BOM) and customer’s requirements and industry standards. Controlling identification and traceability mark of product during all stag More...

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to res More...