Customer Service Functions Jobs in Sharjah

Who We AreJolera is one of the world’s largest and most successful privately-owned global IT Security and Solutions providers. As part of the Jolera team, you will be a member of a high performance, innovative solutions environment where the people are dedicated and focused on continu More...

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Meeting with the management team to define EHS goals and objectives. Training employees on health and safety policies and best practices. Conducting inspections and identifying hazards and EHS violations. Providing solutions and intervention strategies for hygi More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. S More...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei More...

Ensure teams compliance with company policies Manage the team’s operation within budget Ensure processes are followed according to defined global processes. Understand and be updated on teams’ systems Ensure emergency/contingency/crisis* recovery plans are in place a More...

Planning, organizing, and managing the daily operations of the hospitality staff to ensure efficiency. Supervising staff members and communicating the importance of customer satisfaction. Checking the quantity and quality of supplies and equipment on a daily basis, such as guest a More...

Responsibilities: Loading and unloading inventory from loading docks, delivery trucks, storage areas, and production areas. Ensuring all incoming delivery matches the company purchase order. Storing cargo in assigned locations using cargo boards and pallets. Managing inventory b More...

Responsibilities: Assisting the mechanical engineer with mechanical design and maintenance tasks. Installing and performing diagnostic tests on mechanical systems. Developing and implementing mechanical maintenance plans to prevent costly equipment breakdowns. Troubleshooting me More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Responsibilities: Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Defer More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Who We AreJolera is one of the world’s largest and most successful privately-owned global IT Security and Solutions providers. As part of the Jolera team, you will be a member of a high performance, innovative solutions environment where the people are dedicated and focused on continu More...

Responsibilities: Supervising and leading all maintenance processes and operations. Tracking expenses and overseeing the budget for maintenance. Maintaining all machinery to ensure it’s at working standards. Creating and implementing maintenance procedures. Conducting reg More...

∙ Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests. ∙ Undertake sales activities independently or in conjunction with senior staff i More...

Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. Implementing an effective customer loyalty prog More...

Sales Management Formulate brand positioning, product, price, channel and team building strategies, break down the sales target, ensure that the product color and product price meet the market demand, and establish a channel network that can bring continuous sales. Team management Ass More...