Customer Relationship Management Crm Jobs in Sharjah

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Customer Service Officer Be available to work shifts, on weekends and public holidays as per the roster Strong communication skills Customer service orientation Minimum High School Certificat

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Fluency in both English and Arabic, spoken and written. Strong communication skills in both languages. Ability to effectively communicate with customers in English and Arabic. Proficiency in writing and reading in both English and Arabic. Excellent customer service skills and a More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Greet and welcome patients, visitors, and vendors in a professional and friendly manner. Manage patient check-ins, appointments, and maintain accurate patient records. Answer and direct phone calls efficiently, taking messages when necessary. Coordinate with medical staff to ensu More...

Minimum 3 - 4 years in Freight Forwarding handling Global / strategic accounts Managing shipments on all mode of transportation Efffective verbal and written communication in business Active listening Computer literate with competent skills in MS office, especially Work & Exce More...

Heading the Customer Service department, including on-shore and off-shore teams. Developing and implementing yearly strategic plans to improve customer service operations, enhance customer and satisfaction, and meet business objectives. Recruiting, training, and managing a team of More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Develops the TCM program structure for Air Arabia (G9 and hubs) including scheduling, budgeting, and resource planning. Organizes & coordinates meetings and publishes project progress dashboard. Identifies the key dependencies, risks and expedites the program by managing the co More...

Analyzing technical drawings, interpreting specifications, and determining the electrical requirements of a given project. Liaising with other engineers and clients to ensure overall customer satisfaction. Managing and monitoring all assigned electrical projects. Ensuring health More...

Participates in initial provisioning in coordination with Material planning in Engineering & Maintenance section, external service provider, consultants & review the RSPL, come up with recommended float of rotables inventory levels based on Air Arabia operations and fleet si More...

Responsibilities: Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assess More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. S More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Greet and attend to patients in person and over the phone. Professionally assist doctors, staff, visitors, and patients. knowledge in Health insurance Answer all phone calls in a professional and courteous manner. Maintain confidentiality of all doctor, staff, and patient inform More...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei More...