Customer Experience Leader Jobs in UAE

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant More...

Responsibilities: Supervises all operational issues ensuring Jumeirah Standard Operation Procedures are met and value is added to the F&B objectives as detailed in the F&B Departmental Performance Plan. Advices the Outlet Manager / Assistant Manager of any improvements neede More...

RESPONSIBILITIES Participate in proactive account management, spot performance issues, analyze problems, develop solutions to meet customer needs, and represent them. Provides the most effective method of service delivery by analyzing trends and common themes across customers. Crea More...

Responsibilities: Planning and assigning daily work. Train, guide and evaluate new/old warehouse workers with respect to the ERP and best practices. Ensure that Purchases of Consumables from Sellers are accurately accounted for and in-warding into the WMS and Consumable Management More...

Responsibilities: Supervising employees, assigning duties, and creating a shift schedule. Monitoring team performance and ensuring duties are performed efficiently. Reporting any issues that arise during the shift to management. Managing employee requests and transgressions.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: A focused customer obsessesion that enables Amazon to understand PanMENA customers and shape a stronger product to meet their needs. This role is expected to play a significant role in Amazon MENA’s pursuit to create best-in-class customer experience across 3 More...

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr More...

Responsibilities: Own and drive multiple high-priority training projects focused on driving cultural change/transparency Research, develop, and facilitate training experiences for audiences routinely exceeding 100 people Understand, then differentiate training experiences based on More...

Responsibilities : Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative. Responsible for Hit Rates targets Close interact More...

Responsibilities: Be a self-starter and an independent thinker who follow-ups on responsibilities in a timely manner while also being a strong team player Team: support hiring and on-boarding of new team members and contribute to our high-performing culture Possess flexibility and More...

Responsibilities: Responsible for Client onboarding, ongoing education to maximize outcome and Business Review meetings with customer Senior Management (Customer Success Lifecycle). Work closely the customers and the project teams, create requirement specifications and cost/time est More...

Responsibilities: You will support and manage all Customer Services business management processes to drive Customer Services revenue and market growth; You will cooperate with the other Customer Services functions and follow the implemented and required Service Support Processes; E More...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential.

Responsibilities: Maintain and update guest history profiles through the Opera guest profile system Give courtesy calls and complete the daily call log as per established guidelines Block rooms ensuring allocation, according to guest expectations, utilizing guest history and commun More...

Responsibilities: Conduct regular checks to ensure that service and kitchen operating equipment is properly cleaned Control and document all outgoing equipment and ensure the proper receiving upon return Supervise the sanitation, cleanliness, hygiene, as well as the quality level o More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Maintain a good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services Receive guests in a professional and fri More...

Responsibilities: Generate reports periodically for various brands indicating brand performance with respect to revenue, customer feedback, and retention. Maximize the business attained from each existing brand through proposing new ideas, marketing schemes, and product development. More...