Customer Experience Lead Jobs in UAE

Responsibilities: Own and drive multiple high-priority training projects focused on driving cultural change/transparency Research, develop, and facilitate training experiences for audiences routinely exceeding 100 people Understand, then differentiate training experiences based on More...

Black & Grey HR is recruiting for one of the leading Retailers in the Gulf region. Our client is looking to hire a strategic Web Experience Manager responsible managing the all-round experience of the web user across various touch points in the journey through the organisation s More...

Responsibilities: Manage the design team, procurement engineer and coordinate with commercial estimator to work out optimized technical solution and cost. Experience with procurement process and integration of vendor information in design documents. Define and manage the scope of w More...

Consulting with management on the operational requirements of software solutions. Contributing expertise on information system options, risk, and operational impact. Mentoring junior software developers in gaining experience and assuming DevOps responsibilities. Managing the instal More...

A lead architectspearheads architectural operations while maintaining an active communication line with clients. They typically meet with clients to discuss the project's needs and specifications, agree on a budget, provide advice and recommendations, and negotiate contracts.

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Proven experience as a Quality Assurance Tester or similar role. Experience in project management and QA methodology. Familiarity with Agile frameworks and regression testing is a plus. Ability to document and troubleshoot errors. Strong knowledge of writing SQ More...

responsibilities include: Serves as the subject matter expert (SME) on Cloud Security for Careem Develops standards, policies and procedures as well as best practices documentation. Participate in efforts that tailor the company’s security policies and standards for use in cl More...

Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment.

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Provide full administrative support to clients & intermediaries Maintaining physical or electronic records related to medical insurance policies & maintenance requests Liaise with cross-functional teams for customer service, medical and health on track rel More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities More...

Being a Team member for Wireline Operations team Having ownership for assigned tasks and delivering on time Performing Maintenance of Electrical tools under supervision Attending HSE training to comply with company regulations.

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...