Customer Experience Lead Jobs in UAE

Supervising roles that are responsible for direct or indirect leadership and/or management of project resources Developing an operational year plan for the own department activities and suggesting improvements in products, processes and procedures. Contributing to plan of larger un More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Customer Success understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of o More...

Responsibilities: Identifies trends in customer and partner technical implementations and communicates. delivery opportunities to local stakeholders. Need to be willing to travel 50-90% due to customer requirements for onsite service. Cultivates relationships and credibility throug More...

Responsibilities: Working with the brand team to produce new ideas for company branding, promotional campaigns, and marketing communications. Evaluating trends, assessing new data, and keeping up-to-date with the latest marketing techniques. Assisting clients in resolving issues More...

Responsibilities: Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and More...

Responsibilities: Build dashboards for monitoring KPIs and performances Provide guidance to the organization on targets and budgets Work in cross-functional teams with product, engineering and marketing side by side to tackle growth Find ideas to improve growth KPIs by continuousl More...

Responsibilities: Revit project setup and delivery on large scale projects with multiple stakeholders Major design software applications including AutoCAD, Sketchup, Adobe and MS Office suites Delivery of complex projects across residential/ luxury hospitality/ mixed use/ commerci More...

Responsibilities: Create strong brand identities and also manage all ATL & BTL campaigns Ensure the very highest writing standards are being consistently met within timelines. Work with the team to develop and deliver boundary-pushing concepts Mentor designers and help them se More...

The Lead Engineerleads a team of Engineers and Technicians to oversee the smooth and efficient running of port equipment, and has oversight over each phase of maintenance. He/She establishes systems and practices to encourage workflow improvements to enhance the organisation's p More...

Establish clear client retention goals Process milestones for the clients and employees to work toward Assist customers with setting up and navigating programs or software Promote the value of the product Upsell services and products with the brand image Promote value through c More...

Responsibilities: Prepare reports for overdue payments and perform reconciliation of payments Coordinate delivery process with external logistic partner Document reconciliation and archiving Work in close collaboration with KA Customers and Sales team Manage order processing, inv More...

Responsibilities; You will quickly assimilate into leading project teams for the delivery of waterfront projects in KSA, bringing project delivery experience within a multi-disciplinary environment. You will be responsible for ensuring inter-office project planning, delivery and fina More...

Responsibilities: Collaborating with department managers to determine security needs. Planning and implementing comprehensive security strategies. Controlling the security operations budget, monitoring expenses, and documenting processes. Supervising, recruiting, and training se More...

Responsibilities: Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and More...

Responsibilities: Consulting with management on the operational requirements of software solutions. Contributing expertise on information system options, risk, and operational impact. Mentoring junior software developers in gaining experience and assuming DevOps responsibilities. More...

Responsibilities: Collaborating with coworkers to conceptualize, develop, and release software. Conducting quality assurance to ensure that the software meets prescribed guidelines. Rolling out fixes and upgrades to software, as needed. Securing software to prevent security brea More...

Responsibilities: Serves as the subject matter expert (SME) on Cloud Security for Careem Develops standards, policies and procedures as well as best practices documentation. Participate in efforts that tailor the company’s security policies and standards for use in cloud env More...

Responsibilities: Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise related to customers and their competitors to conduct forecas More...

Responsibilities: Collaborating with department managers to determine security needs. Planning and implementing comprehensive security strategies. Controlling the security operations budget, monitoring expenses, and documenting processes. Supervising, recruiting, and training se More...