Customer Experience Lead Jobs in UAE

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Develop the customer experience strategy for online and offline, aligning with the Corporate customer experience agenda and Senior Director of Marketing & Communication Driving the customer experience strategy in day-to-day MAF Lifestyle business operations. Delivering ownable e More...

Lead architects are upper-level building professionals whohead design projects for public and private buildings, including homes, commercial sites and industrial structures. Their duties include meeting with clients to discuss budgeting, structural specifications, and contracts.

Responsibilities: Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities Digital Transformation & Innovation Strategy: Understand customers’ business goals and the PS industry trends, Microsoft solution areas, and partner solutions to build the 3 Horizon roadmap to enable customers’ DT/Innovation agenda. Expand Microsoft r More...

Responsibilities: Maintaining assigned key accounts and providing ongoing client support. Developing and implementing client relationship management strategies. Communicating with key clients to monitor client expectations and satisfaction. Identifying new business leads and con More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Experience in sales or working in a call center excellent written and verbal communication skills, and excellent computer skills Supporting the marketing manager in day - to - day marketing activities. Ability to maintain positive and engaging relations with all client Organized and f More...

Responsibilities: Meeting with clients, determining their needs and requirements, providing strategic advice, and managing their assets accordingly. Preparing risk analyses and financial, investment, and asset management reports. Creating, organizing, and managing client portfoli More...

Responsibilities: This organisation is a leader in the world of transport and logistics. They are looking to add an Office365 Engagement Lead to ensure their business extracts maximum value from their implementation of Office 365 and Sharepoint. Reporting to the IT Operations Mana More...

Responsibilities: Maintain list of projects, which are given to IT strategic development partners in a timely manner and provide analysis of cost and effort of the same at agreed intervals. Maintain register of Service Improvement Requests (SIR) and ensure that information held is a More...

Our client is a well-known company in their industry and is looking to recruit an expert in Java to lead their new team of developers based out of Abu Dhabi. This is an exciting opportunity for anyone looking for a new professional challenge, discover a new country as well as work wit More...

Ensure that all customer emails and social media complaints are followed up and resolved within 24 hours of being received Resolve all customer issues that cannot be solved by the agents. Escalation matrix is followed and updated Monitor and evaluate the overall support centre perf More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

A lead techniciansets up, tests, and maintains a variety of equipment. In addition to maintenance, their job duties include directing a team of junior technicians. Many people in this job first gain experience and skills working as a junior technician or in a similar role.

Develop relationships in the business consultancy industry to strengthen and expand customer base for sales opportunities Present the company to potential clients through direct communication in face-to-face meetings, telephone calls & through online channels Identify and gener More...

v Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, v More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.