Customer Complaints Jobs in Dubai

Roles and responsibilities To acquire, develop and manage local corporate business and government accounts according to the set business mix strategy. Ensures maximum acceptance in RFPs. To acquire, develop and manage business travel agent accounts (BTA) according to the set busi More...

Leverage your expertise in employee relations to investigate complex employee relations issues, working with appropriate internal and external parties, including efficiently summarizing findings and making disciplinary recommendations. Coach, counsel, and advise management and staf More...

Roles and responsibilities As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess (Server) will also be required to have extensive knowledge of menu offerings. Spec More...

Roles and responsibilities Job Description Previous experience in similar and/or related fields in a 5* Hotel. At least 1-year experience at same level. Proficient in English Language Minimum qualification required is High school diploma/higher secondary Conduct all operatio More...

About The Job An opportunity has arisen for a Reservations Agent role to join the Rooms Reservations Team at Jumeirah Gulf of Bahrain Resort & Spa Family. The main purpose of this position to maximize rooms revenue and profit through pro-active selling techniques and referral a More...

Job Title: Accommodation Supervisor (Dubai) Location: Dubai UAE Employment Type: FullTime Our client a leading University in Dubai is seeking an enthusiastic and professional Arabic female to supervise the Boarding School Accommodations of the female students. In this role you will More...

Roles and responsibilities As a Telephone Operator Agent, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard More...

Understand the complaints/issues, carry out all the relevant equipment’s to the site, diagnose the situation and the repair needs, carry out repair, replacement and maintenance works as directed/needed Respond to all inquiries in a courteous and professional manner; provide in More...

Main Accountabilities: Service Delivery Receives instructions and requests from operations manager and organises given resources accordingly (often at short notice) to ensure that work is carried out efficiently and effectively. Adapts work plans where necessary to meet custom More...

Oversee and ensure all operational tasks in Government Relations are conducted in line with the service standards and procedures. Analyzing operations and assigning resources accordingly. Prevent complaints and ensure adequate service recovery where needed. Pro-actively communica More...

Roles and responsibilities This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities More...

Roles and responsibilities Genuine service personality, with high EQ. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of one-year experience in a similar position in a 5-star hospitality company. A stron More...

Oversees timely delivery of quality support to all facilities clients, both internal and external. Responsible for information being recorded correctly, support being provided in time, and in line with service level agreements with clients. Coordination with facility Management team More...

Ensure the Contractor’s compliance with the Contract Doents. Inspect all workmanship and material. Coordinate the supply of vertical and horizontal controls for the Contractor. Make layout checks on lines and grades. Coordinate with other Contractors. Maintain all file re More...

As Waitress at White Beach, you will provide hands-on support and assistance to colleagues to ensure that the highest levels of beach club service and courtesy are provided to our guests, whilst delivering an exceptional standard of service. You will be familiar with the complete foo More...

Roles and responsibilities Job Description Genuine service personality, with high EQ. Therapists to have recognized qualification in Spa Therapy. Minimum 2 years of similar experience in a 5-star hospitality industry. A strong command of both written and spoken English is req More...

Roles and responsibilities This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities More...

Roles and responsibilities Genuine service personality, with high EQ. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of one-year experience in a similar position in a 5-star hospitality company. A stron More...

Establish and lead the implementation of a supplier management strategy that achieves required quality, delivery, service, and commercial terms from suppliers to rationalize the supplier base and improve the efficiency of the supply chain where possible. Oversee all aspects of vend More...

Roles and responsibilities The Guest Communications Agent is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The role is responsible to assist our More...