FB Hostess

Roles and responsibilities

• Genuine service personality, with high EQ.
• Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
• A minimum of one-year experience in a similar position in a 5-star hospitality company.
• A strong command of both written and spoken English is required; additional language is an asset.
  

At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.

Customer Focus

Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.

Ownership Mindset

No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.

Fast Paced

Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.

Talent and Tenacity

Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.

Adaptability

We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.

Desired candidate profile

1. Dining Services:

   • Restaurants, cafés, and bars that offer a range of dining experiences, from casual to fine dining.
   • Menu development, including food preparation, presentation, and serving.

2. Beverage Services:

   • Management of beverage offerings, including alcoholic and non-alcoholic drinks.
   • Bartending, mixology, and wine service.

3. Event Catering:

   • Providing food and beverage services for events such as weddings, conferences, and parties.
   • Coordination of menu selection, service style, and logistics.

4. Customer Experience:

   • Focus on creating memorable dining experiences through exceptional service, ambiance, and menu options.
   • Engaging with guests to receive feedback and enhance their experience.

5. Health and Safety Compliance:

   • Ensuring all food and beverage operations meet health and safety regulations.
   • Training staff in food handling, sanitation, and safety protocols.

Essential Skills for F&B Professionals:

• Customer Service: A strong focus on guest satisfaction and the ability to handle inquiries and complaints.
• Communication: Clear verbal and written communication skills for effective interactions with guests and team members.
• Teamwork: Ability to work collaboratively with kitchen and service staff to ensure smooth operations.
• Attention to Detail: Meticulousness in food presentation, service quality, and cleanliness.
• Time Management: Efficiency in managing multiple tasks in a fast-paced environment.