Customer Care Management Jobs in Dubai

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Responsibilities: This role is complex because it is multi-disciplinary, combining deals, peak events, and customer studies across User experience studies/ surveys to actively cultivate insights to shape our merchandising and marketing strategy to better serve the customer across AE, More...

Responsibilities: Maintain register for Wheel chair issuance Inspect Toilets/Prayer Rooms/Baby changing rooms/ Common Areas etc to ensure standards are maintained, any issues to be reported to Duty Manager/Facilities Manager. ( A check list to be maintained) Keep track of the mall More...

Responsibilities: Support UAE Region businesses and functions in identifying, assessing, measuring mitigating potential risks. Align the Enterprise Risk Management Policy along with risk registers and business continuity plans related to UAE Region businesses & functions. Commu More...

Responsibilities: Assessing and identifying new opportunities for growth in current and prospective markets. Establishing the company’s goals and objectives. Recruiting and training new employees. Performing regular employee evaluations to determine areas of improvement. More...

Responsibilities: Develop a content plan. Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos. Engage with the online community and respond to comments and requests. Analyze web traffic and relevant community me More...

Responsibilities: Writing, editing and proofreading content. Managing a content team consisting of writers, graphic designers, videographers, etc. Formulating a cross-platform content strategy. Brainstorm with team members to develop new ideas. Build a following on social media More...

Responsibilities: Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics pers More...

Responsibilities: Understanding product briefs and working with clients to fine-tune them. Taking charge of product development. Preparing budgets, allocating resources, and delegating tasks. Ensuring product development is on track and adjusting schedules as required.

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Conducting detailed risk assessments. Analyzing market trends, reports, statistics, and relevant documentation. Compiling and analyzing data and information about the organization, its practices, and legal obligations. Reviewing current risk management policies More...

Responsibilities: Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. More...

Attend client meetings and assist with determination of project requirements Assist the PM in the drafting and issuance of project proposals, budgets and preliminary schedules Prepare project organization and communication charts Chair meetings and distribute minutes to all project More...

Responsibilities: Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics pers More...

Responsibilities: Collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information. Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs. Working with internal dep More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Ensure excellent delivery of SaaS products in alignment with client requirements. Assess customer requirements and propose technical solutions and guidance in collaboration with Sales, Account Management and Services teams at ITO Handover. Develop a deep understan More...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ iss More...

Responsibilities: Contributing to the development of marketing strategies. Conducting market research on rival products. Designing and implementing marketing plans for company products. Coordinating with media representatives and sponsors. Working with the sales team to develop More...

Responsibilities Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the More...