Customer Account Jobs in UAE

Develop and execute marketing plans to meet customer needs Manage campaigns from start to finish, including budgeting, tracking performance, and analyzing results Create strategies for increasing customer engagement through social media platforms Develop promotional materials suc More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

Minimum Requirements Bachelor Degree in Business Management, Marketing or equivalent. At least 8 years of experience in similar role including at least 3 years in call centre operations quality assurance. Excellent verbal, written and interpersonal communication skills. Outstanding cu More...

Roles and responsibilities As a Reservations Intern at 25hours Hotel One Central, you will immerse yourself in the world of hotel operations, specifically focusing on reservations management. This internship is designed to provide hands-on experience and insight into the intricate w More...

Roles and responsibilities A Sales Executive, Security will be reporting directly to the Sales Director, Control, Security& Digital Solution - GCC. As part of a growing team, you will be responsible for delivering a sales target in UAE across the Security portfolio. You will be More...

Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met. Ensure a good relationship with our third party outsourced. Responsible of calibrating the service between external and internal customer care staff More...

Roles and responsibilities:- Building and maintaining relationships with clients to promote sales and generate revenue. Conducting market research to identify potential customers and develop strategies to reach them. Meeting sales targets and KPIs on a regular basis. Providing excell More...

Key Responsibilities: Develop and implement effective sales strategies to achieve company targets Build and maintain strong relationships with key clients in the retail and wholesale sectors Identify new business opportunities and expand the customer base Conduct market research t More...

Roles and responsibilities Order Taking: Receive room service orders via phone, ensuring clarity and accuracy of the order. Provide menu recommendations and answer any guest inquiries regarding the menu and services. Input orders into the Point of Sale (POS) system promptly and More...

Analysis local market trends and competitor activity to identify new business leads Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams Negotiate room rates/packag More...

Team Management: Lead and support a team of call center agents. Performance Monitoring: Track and analyze performance metrics, providing feedback and coaching. Training and Development: Conduct training sessions to enhance agent skills and knowledge. Quality Assurance: Ensure hig More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain go More...

Testing and checking of each individual item in the system to ensure that the following is correct and verified: Cabling is correct from device to controller Cabling has been installed in accordance with the wiring rules of the country Cable tags (Ferules) have been installed cor More...

Roles and responsibilities You will have the opportunity to work independently and become a subject matter expert in a dynamic and collaborative team environment. Your active participation and contribution in team discussions will be highly valued as you help provide innovative solut More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

As a Sr. Specialist CX Research you will support the success of a spectrum of existing initiatives aimed at changing the culture of talabat to become self-reliant in identifying process improvement gaps and building customer and partner experience information strategies. Support More...

Develop and implement sales strategies to achieve e-commerce revenue targets. Identify and pursue new business opportunities to expand the customer base. Manage and maintain relationships with existing clients to ensure customer satisfaction. Analyze sales data and trends to make More...

Responsibilities: Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing othe More...

esponsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effici More...

Roles and responsibilities We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservations Agent you are More...