Contact Vendors Jobs in UAE

Roles and responsibilities The Lead Contact Center and CRM is responsible for overseeing the management and optimization of the organization's contact centre and customer relationship management (CRM) systems, specifically Genesys and Salesforce. This role involves ensuring seaml More...

Roles & Responsibilities Receive in-bound calls from customers through voice, email while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc. Handle customer complaints to the satisfaction of the customer within the defined auth More...

Key requirements; UAE Family book (Mandatory). Holding bachelor's degree with minimum GPA 2.8. Good communication skill in English is mandatory Location: Abu Dhabi

Roles and responsibilities . The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales More...

Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and trouble problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. More...

JOB DESCRIPTION: JOB PURPOSE Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channel More...

Key Accountabilities: Attend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties. Answer calls within the agreed KPI (Key Performance Indicator) and to priorities calls in accordance with procedure. More...

Job responsibilities: Overview and support the unified contact center project to achieve quantitative and qualitative objectives. Support in managing the relationship with project Stakeholders (Internal & External) Reviews and Updates/Communications and Escalations. Revi More...

Product Strategy & Roadmap Support in developing and executing product strategies and roadmaps focused on improving contact center operations. Identify opportunities for implementing AI, chatbots, and automation to enhance customer support and experience. Customer Experience More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

COMMUNICATION Maintains effective communications with all key stakeholders both internal and where appropriate external Supervisors & Managers should clearly communicate expectations, roles and responsibilities to their reports Prepares and communicates shortage and back More...

Job Description: yze the new project scope and note gaps.Participate to the internal kick off meeting organized by the tender and find agreements for pending points.Fillin the Project acceptance form after verification the handing over doents from tendering.Contact vendors inside and More...

Job Details Explore and assess novel benefits programs, plan designs, and cost adjustments. Facilitate monthly educational sessions on benefits for Team Members across different communication platforms. Engage in negotiations with vendors and administrators to ensure the acquis More...

COMMUNICATIONS & WORKING RELATIONSHIPS: Internal Regular contact with HSE Business unit. Frequent contact with various division, i.e Audit Assurance Division, Projects & Engineering and Operation Support. Regular contact with ADNOC Group Companies for sharing knowledge More...

Support all internal and external HR-related inquiries or requests. Maintain digital and electronic records of employees. Serve as point of contact with benefit vendors and administrators. Assist with the recruitment process by identifying candidates, performing reference checks, More...

Support all internal and external HR-related inquiries or requests. Maintain digital and electronic records of employees. Serve as point of contact with benefit vendors and administrators. Assist with the recruitment process by identifying candidates, performing reference checks, More...

Key Responsibilities: Tenant Liaison: Serve as the primary point of contact for tenants regarding fit-out inquiries, approvals, and coordination of activities. Project Coordination: Coordinate and oversee fit-out projects from initiation to completion, ensuring adherence to project More...

Key Responsibilities: Solution Design & Development: Lead the design and development of advanced video analytics and security solutions. Work closely with engineering teams to ensure the integration of hardware, software, and services. Develop custom solutions based on client require More...

Responsibilities Office Management Oversee the daily operations of the office, ensuring efficiency and smooth workflow. This includes managing office supplies, coordinating with vendors, and maintaining a clean and organized workspace. Executive Support Provide high-level assist More...

Manage and maintain the Director of Finance’s calendar, schedule appointments, and coordinate meetings. Prepare and organize materials for meetings when required. Handle all incoming communications, prioritize emails, and draft letters when necessary. Administrative Fun More...