وظائف Contact Vendors في الإمارات

الأدوار والمسؤوليات يتولى مدير مركز الاتصال وإدارة علاقات العملاء مسؤولية الإشراف على إدارة وتحسين أنظمة مركز الاتصال وإدارة علاقات العملاء (CRM) في المؤسسة، وخاصة Genesys وSalesforce. يتضمن هذا الدور ضمان التكامل السلس بين المنصتين، ودفع الكفاءة التشغيلية، وتحسين تجربة العملاء، ودعم المزيد...

الأدوار والمسؤوليات . إن الواجب الرئيسي لوكيل مركز الاتصال هو الرد على استفسارات الاتصال/الشكاوى التي يثيرها أصحاب المصلحة وفقًا للإجراءات القياسية. كما يتحمل صاحب المنصب مسؤولية ضمان الرد على جميع الحالات في غضون جداول زمنية محددة مسبقًا والتعامل معها بأعلى معايير خدمة العملاء. كما المزيد...

Roles & Responsibilities Receive in-bound calls from customers through voice, email while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc. Handle customer complaints to the satisfaction of the customer within the defined auth المزيد...

المتطلبات الرئيسية؛ خلاصة قيد الإمارات العربية المتحدة (إلزامية). حاصل على درجة البكالوريوس بمعدل تراكمي لا يقل عن 2.8. مهارة التواصل الجيدة باللغة الإنجليزية إلزامية الموقع: أبوظبي المزيد...

Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and trouble problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. المزيد...

JOB DESCRIPTION: JOB PURPOSE Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channel المزيد...

Key Accountabilities: Attend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties. Answer calls within the agreed KPI (Key Performance Indicator) and to priorities calls in accordance with procedure. المزيد...

Job responsibilities: Overview and support the unified contact center project to achieve quantitative and qualitative objectives. Support in managing the relationship with project Stakeholders (Internal & External) Reviews and Updates/Communications and Escalations. Revi المزيد...

استراتيجية المنتج وخارطة الطريق الدعم في تطوير وتنفيذ استراتيجيات المنتج وخارطة الطريق التي تركز على تحسين عمليات مركز الاتصال. تحديد الفرص لتطبيق الذكاء الاصطناعي وبرمجيات الدردشة الآلية والأتمتة لتعزيز دعم العملاء وتجربتهم. تحسين تجربة العملاء التعاون مع فرق متعددة الوظائف لتصميم المزيد...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie المزيد...

COMMUNICATION Maintains effective communications with all key stakeholders both internal and where appropriate external Supervisors & Managers should clearly communicate expectations, roles and responsibilities to their reports Prepares and communicates shortage and back المزيد...

Job Description: yze the new project scope and note gaps.Participate to the internal kick off meeting organized by the tender and find agreements for pending points.Fillin the Project acceptance form after verification the handing over doents from tendering.Contact vendors inside and المزيد...

Job Details Explore and assess novel benefits programs, plan designs, and cost adjustments. Facilitate monthly educational sessions on benefits for Team Members across different communication platforms. Engage in negotiations with vendors and administrators to ensure the acquis المزيد...

COMMUNICATIONS & WORKING RELATIONSHIPS: Internal Regular contact with HSE Business unit. Frequent contact with various division, i.e Audit Assurance Division, Projects & Engineering and Operation Support. Regular contact with ADNOC Group Companies for sharing knowledge المزيد...

Support all internal and external HR-related inquiries or requests. Maintain digital and electronic records of employees. Serve as point of contact with benefit vendors and administrators. Assist with the recruitment process by identifying candidates, performing reference checks, المزيد...

Support all internal and external HR-related inquiries or requests. Maintain digital and electronic records of employees. Serve as point of contact with benefit vendors and administrators. Assist with the recruitment process by identifying candidates, performing reference checks, المزيد...

Key Responsibilities: Tenant Liaison: Serve as the primary point of contact for tenants regarding fit-out inquiries, approvals, and coordination of activities. Project Coordination: Coordinate and oversee fit-out projects from initiation to completion, ensuring adherence to project المزيد...

Key Responsibilities: Solution Design & Development: Lead the design and development of advanced video analytics and security solutions. Work closely with engineering teams to ensure the integration of hardware, software, and services. Develop custom solutions based on client require المزيد...

Responsibilities Office Management Oversee the daily operations of the office, ensuring efficiency and smooth workflow. This includes managing office supplies, coordinating with vendors, and maintaining a clean and organized workspace. Executive Support Provide high-level assist المزيد...

إدارة وصيانة تقويم المدير المالي وجدولة المواعيد وتنسيق الاجتماعات. إعداد وتنظيم المواد اللازمة للاجتماعات عند الحاجة. التعامل مع جميع الاتصالات الواردة وتحديد أولويات رسائل البريد الإلكتروني ومسودات الرسائل عند الضرورة. الوظائف الإدارية - إعداد متطلبات التدقيق والخطابات والتأكيدات المزيد...