Contact Center Services Jobs in Dubai

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo More...

Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met. Ensure a good relationship with our third party outsourced. Responsible of calibrating the service between external and internal customer care staff More...

Roles and responsibilities The Lead Contact Center and CRM is responsible for overseeing the management and optimization of the organization's contact centre and customer relationship management (CRM) systems, specifically Genesys and Salesforce. This role involves ensuring seaml More...

Job responsibilities: Overview and support the unified contact center project to achieve quantitative and qualitative objectives. Support in managing the relationship with project Stakeholders (Internal & External) Reviews and Updates/Communications and Escalations. Revi More...

Develop and present architectural concepts for hospitality projects. Conduct research and site analysis to inform design decisions. Collaborate with internal teams and external consultants to refine concepts. Incorporate sustainable and energy-efficient design principles. Ensure More...

Roles and responsibilities An opportunity has arisen for a Guest Services Executive to join our Front Office team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Assisting in pre-registration, check in, check out activities or extended stay requests More...

Qualifications:  University / Diploma holder  Minimum 3 years’ UAE experience in event setup, equipment coordination, or a similar role within the hospitality or events industry  Must be proficient in inventory management systems and basic computer skills

Ensure production processes run reliably and efficiently. Planning and organizing production schedule. Promote and Drive an EHS & Quality based Services Culture Assessing project and resource requirements. Organizing and plan for repair and routine maintenance for the custom More...

Essential Duties: Manage the day-to-day schedules of the Assist attorneys with preparation of legal Create, edit, and proofread work product to ensure Maintain calendars including appointments and Processing reimbursements, expense reports and check Effectively manage projects by me More...

1. Efficient and courteous handling of telephone calls, provide necessary information / guidance to caller and transfer the call to the relevant person, take careful and legible messages where required. 2. Log all incoming calls and ensure that any requests for call backs are actione More...

Oversee daily operations of the call center, ensuring efficiency and compliance with company policies. Lead and manage a team of call center agents, providing training, coaching, and performance feedback. Develop and implement strategies to improve productivity, performance, and c More...

Roles and responsibilities We are seeking a highly motivated and talented individual to join our team as a Call Center Executive. As a Call Center Executive, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for More...

1. Establishing short- and medium-term operational goals and plans for the Training and Development Department, and aligning them with human resources management plans in accordance with Dubai Customs policies and procedures. 2. Contribute to improving training and development activi More...

Here is some of what you will do: Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents. Provide excellent customer service to all internal and external customers and a willingness to ensure that all communication and int More...

Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe More...

Ensure the safety and well-being of all children in the Kids Center. Plan and implement age-appropriate activities, games, and educational programs. Greet parents and children warmly, creating a welcoming atmosphere. Manage daily operations of the Kids Center, including check-in/ More...

Position Title: Call Center Agent JPC – 3225 Location: Dubai Language: Excellent in English & Arabic. Exclusively for UAE National Job Description Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” More...

Education: Bachelor’s degree or above. Also, Completion of customer service training programs or relevant certifications may be beneficial. Operations Warmly welcoming customers and visitors . Understanding the company’s operations and be able to assist clients by p More...

Minimum Qualifications Bachelor of Science in Computer Science or equivalent 10+ years of experience working in software engineering, including the design and development of highly scalable web services 10+ years of experience as a people manager in a software development organ More...

Job DescriptionAct as the company liaison for the events production teamManage Production Planning & Lead a team of operations executivesDevelop agendas/ timelinesDraft and adhere to event project budgetsPrepare and manage documents to track costs and expensesVenue assessments to More...