Client Contact Jobs in UAE

Roles and responsibilities . The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales More...

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo More...

Roles & Responsibilities Receive in-bound calls from customers through voice, email while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc. Handle customer complaints to the satisfaction of the customer within the defined auth More...

Key requirements; UAE Family book (Mandatory). Holding bachelor's degree with minimum GPA 2.8. Good communication skill in English is mandatory Location: Abu Dhabi

Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and trouble problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. More...

Essential Functions: Serves as main client contact on strategic integration and expansion opportunities, maintaining strategic focus on client satisfaction and value added strategies and demonstrates the ability to proactively identify client needs related to healthcare trends. More...

Reporting to clients (standard and client specific reporting) ensuring all SLAs and KPIs are adhered to Ensure accurate reconciliation of income and expenditure Point of contact for client queries, providing support and advice where necessary Internal point of contact for colleag More...

Roles and responsibilities The Lead Contact Center and CRM is responsible for overseeing the management and optimization of the organization's contact centre and customer relationship management (CRM) systems, specifically Genesys and Salesforce. This role involves ensuring seaml More...

You will be supporting in ensuring all work orders are completed on site as per standards via the system and operate and maintain an effective filing system for the department Serco delivers essential public services to customers in UAE on behalf of governments, semi-governments a More...

Roles and responsibilities The Client Manager has account responsibility and their key focus is around analysing the client’s situation and business requirements through awareness, empathy and good questioning. They have the ability to influence clients to use ARC solutions thr More...

Key Accountabilities: Attend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties. Answer calls within the agreed KPI (Key Performance Indicator) and to priorities calls in accordance with procedure. More...

In This Role, Some Of Your Responsibilities Will Include Holding full responsibility over the P&L facilities for the client in question Managing the contracts and fostering the relations with all the stakeholders involved Leading a qualified technical team at the client fac More...

The ability to supervise Concierge, Guest Services and Guest Experience team to ensure the smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest request. The ability to cover Duty Manager shifts in absence. The ability to provide accurate infor More...

1. Female, fluent in English and Arabic. 2. Previous experience in customer service and admin support role, preferably in a healthcare facility, particularly in an IVF/ObGyne Department. 3. Excellent communication and interpersonal skills. 4. Strong problem-solving ability and atte More...

ControllerJob Summary:We pride ourselves and live by our motto, Yes We Can . Our culture thrives on providing our customers with the best solutions that fit their We seek an enthusiastic, motivated, outgoing, individual to join our ever growing We are a leader in The Material H More...

A university degree is preferable but not essential. A good degree of competence with MS Office. A good knowledge of how job boards and LinkedIn work. Skills Required 2+ years experience working in an Account Management role. Experience managing stakeholders with high e More...

Required Experience You will need to demonstrate an impressive track record of selling solutions and managing enterprise accounts; especially Managed Services type accounts across multiple technology domains. These typically involve selling complex solutions and services to th More...

RESPONSIBILITIES SERVICE AND SALES Meet and exceed individual and store sales and other commercial KPIs Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction Provide a luxury service and demonstrate know More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating wit More...

Qualifications Bachelor degree in Banking or Finance preferred. Ideally 3+ years experience in banking or other relevant environment Risk & AML certified as stipulated by Bank policy for Client Manager role Languages: English and/or local language skills as relevant to cou More...