Call Centre Jobs in Dubai

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

Team Management: Lead and support a team of call center agents. Performance Monitoring: Track and analyze performance metrics, providing feedback and coaching. Training and Development: Conduct training sessions to enhance agent skills and knowledge. Quality Assurance: Ensure hig More...

Outbound and Inbound Calls: Making outbound calls to potential customers and handling inbound calls from interested clients. Sales Pitch: Delivering scripted sales pitches to persuade customers to buy products or services. Customer Engagement: Engaging with customers, answering th More...

Bachelors Degree in any discipline Minimum 5-7 years of call center experience with at least 3 years’ experience managing call center teams Excellent ytical and critical thinking ss. Ability to drive strategic initiates to enhance efficiency, customer experience, and effect More...

Able to collaborate and coordinate with various department for resolution Ensure regular training,supervising, guiding and motivating their staff members to provide excellent services to customers Implement new customer service metrics and reporting systems Conduct daily team hud More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Roles and responsibilities A call center agent needs a variety of skills to effectively handle customer interactions and provide high-quality service. Here are some key skills for a call center agent: 1. Communication Skills Active Listening: Understanding the customer's need More...

We are 10years old Digital marketing Agency with offices in JLT and looking to expand and help as many business owners and marketing managers to achieve their goals through Digital and Social media marketing, website design, SEO services. We are looking for highly ambitious and proac More...

We are seeking a skilled and versatile General Technician to join our team. As a key member of our maintenance department you will be responsible for ensuring the smooth operation of various mechanical electrical and plumbing (MEP) systems throughout our facility.Inspect clean maintai More...

Black & Grey HR is recruiting for a leading international university focused on shaping worldclass professionals. Our client is looking to hire an Assistant Manager HR to implement the organization s HR strategy and oversee HR operations for the Dubai campus.The role involves f More...

Qualifications & Experience Customer Service. Call Centre : 1+ Year 10 Years Schooling Or Equivalent 10 years schooling or equivalent. Excellent interpersonal, telephone and customer service skills. Ability to work in a busy sales team environment. PC based skills to operate Wi More...

Maintain up to date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks. Ensure More...

GMG is a global wellbeing company retailing distributing and manufacturing a portfolio of leading international and homegrown brands across sport food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today GMGs investments span across four More...

Main AccountabilitiesThe Director of Center Operations Excellence & Performance will provide strategic leadership and oversight for the Central Operations Excellence & Performance department. This role is responsible for managing and guiding teams focused on Guaranteed More...

Bachelor degree in any discipline from a recognized university.Minimum 3 years experience in similar post.Fluent in English and Arabic (reading writing and speaking);Excellent interpersonal and communication skills;Excellent problem solving and conflict handling skills;Computer litera More...

Roles and responsibilities Reservations Supervisor is responsible for supervising the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet Hotel sales targets. In addition to maximizing reservations opportunities for the propert More...

We are looking for a customerfocused and professional Call Center Agent to join our team in Dubai. The ideal candidate will be responsible for handling inbound and outbound calls providing excellent customer service and resolving inquiries efficiently.Key Responsibilities:Answer incom More...

Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rat More...