Call Centre Jobs in Dubai

Team Management: Lead and support a team of call center agents. Performance Monitoring: Track and analyze performance metrics, providing feedback and coaching. Training and Development: Conduct training sessions to enhance agent skills and knowledge. Quality Assurance: Ensure hig More...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In More...

Job Summary & Purpose:The objective of this role is to audit the work done by call center agents (LOBs like Chat Inbound & Outbound ca BO) The role also caters to incremental improvement to achieve process excellence.Key Performance Areas (KPAs) & Principal Accountabilitie More...

Outbound and Inbound Calls: Making outbound calls to potential customers and handling inbound calls from interested clients. Sales Pitch: Delivering scripted sales pitches to persuade customers to buy products or services. Customer Engagement: Engaging with customers, answering th More...

Oversees timely delivery of quality support to all facilities clients, both internal and external. Responsible for information being recorded correctly, support being provided in time, and in line with service level agreements with clients. Coordination with facility Management team More...

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

**Please submit your application with subject line as for the Job applying for and if you only MEET the requirements. Interested candidates may submit their CV /Resume passport visa copy notice period and salary expectations to confidential Call Centre SupervisorJOB SUMMARY / PURPOSE More...

Bachelors Degree in any discipline Minimum 5-7 years of call center experience with at least 3 years’ experience managing call center teams Excellent ytical and critical thinking ss. Ability to drive strategic initiates to enhance efficiency, customer experience, and effect More...

Able to collaborate and coordinate with various department for resolution Ensure regular training,supervising, guiding and motivating their staff members to provide excellent services to customers Implement new customer service metrics and reporting systems Conduct daily team hud More...

Roles and responsibilities . The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales More...

To Be Successful In The Role You Will Have Strong experience in customer service, preferably in a call centre environment. Strong verbal & written communication skills, with a demonstrated ability to explain complex information in a simplified manner. Excellent time managem More...

Accountable for the end-users, the sites and the technicians safety Accountable for the delivery of service according to the service contract requirements, the time limits, the AL-ARABIA quality standards and the local regulations Accountable for the control of the field operation More...

With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships where you will be responsible for the well-being of the participating children by providing highly personalized efficient and r More...

Job Title: Call Center RepresentativeJob Summary: We are seeking a dedicated and customeroriented Call Center Representative to handle inbound and/or outbound calls resolve customer inquiries and provide exceptional service. The role requires excellent communication skills problemsolv More...

As a Front Office team member you are part of a team that is responsible for the smooth stay and experiences of the guests. This service must be sincere, warm and with enthusiasm ensuring that all guests are comfortable in their surroundings and are assisted where ever possible. H More...

Goods receiving function such as Offloading, Checking and Put away of all incoming consignments. Order preparation such as Picking & Packing of customer order as per requirement. Ensure proper checking, dispatch and loading of vehicles against the dispatch documentation. Carr More...

Call Center RepresentativeA call center representative will handle inbound and/or outbound calls resolve customer inquiries and provide exceptional service. The role requires excellent communication skills problemsolving abilities and a commitment to meeting performance targetsCompany More...

Roles and responsibilities We are seeking a highly motivated and talented individual to join our team as a Call Center Executive. As a Call Center Executive, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for More...

Position Title: Call Center Agent JPC – 3225 Location: Dubai Language: Excellent in English & Arabic. Exclusively for UAE National Job Description Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” More...

Oversee daily operations of the call center, ensuring efficiency and compliance with company policies. Lead and manage a team of call center agents, providing training, coaching, and performance feedback. Develop and implement strategies to improve productivity, performance, and c More...