Call Centre Jobs in UAE

Responsibilities Handle inbound and outbound calls in a timely and efficient manner Provide exceptional customer service by addressing customer inquiries and concerns with professionalism Record accurate and detailed customer information into the database Resolve customer com More...

Handle high volumes of inbound calls and enquiries from numerous channels Meet our customer SLA’s to ensure customer satisfaction Deal with outbound calls to target potential customers and be required to meet conversion quotas and KPIs Handle calendar appointments for the f More...

Handle inbound and outbound calls from customers regarding product inquiries, orders, billing issues, and general support. Listen actively to customer concerns, empathize with their needs, and provide appropriate solutions or information. Accurately enter and update customer infor More...

answering inbound calls, evaluating problems and complaints of the callers, providing proper solutions, responding to the needs of customers, selling and giving information on the products or services, processing orders, forms, and applications, routing calls to other team. Cust More...

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

We are a leading customer service organization dedicated to delivering outstanding support and solutions to our valued clients. We are currently seeking motivated and empathetic individuals to join our team as Call Centre Representatives where you will play a crucial role in providing More...

Call Centre ManagerDubaiWe are seeking a Call Centre Manager on behalf of a wellknown Ecommerce business at an exciting time of exponential growth. As a Call Centre Manager you will be responsible for establishing bestpractices in a Call Centre of about 25 agents. We need someone with More...

Job Requirements: Min. experience of 1-2 years in tele sales, customer service, or a related field, preferably in the healthcare industry. Excellent communication skills, both verbal and written, with a friendly and persuasive demeanor. Empathy and a genuine desire to assist pa More...

Evaluate customer interactions to ensure they meet quality standards, using a predefined framework This involves regularly assessing a specified number of contacts per agent based on department need. Provide timely and constructive feedback to customer service agents based on as More...

الإمارات العربية المتحدة Dec 19 2023 AED 5000 AED 5000 Contract More...

Job Title: Call Centre and Leads Management SpecialistJob Summary: Your primary responsibility will be to convert the leads generated by the marketing team into satisfied patients. Through effective communication relationshipbuilding and exceptional customer service you will play a cr More...

JOB SUMMARY / PURPOSE To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison provide product/services More...

Job Description We're looking for talented individuals to join our team as Call Center Agents in Dubai and Abu Dhabi, UAE. Position: Call Center Agent (Banking Sector) Number of Positions: 75 Location: Dubai/Abu Dhabi, UAE Requirements: Minimum 2 years of experience in a Call Ce More...

Requirements To be successful in this role, you should meet the following requirements: Bachelor Degree in Business or related field desired but not necessary dependent upon prevailing market conditions At least 5 years of relevant Management experience in financial services an More...

Specific implementation of Call Centre software. Experience with large scale network deployments. Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable. Excellent and assertive More...

Essential Requirements: Specific implementation of Call Centre software. Experience with large scale network deployments. Demonstrable experience in managing projects with leading contact center solution providers like Microsoft Cisco Genesys or others will be highly desirable. Exce More...

Account Managers/Auditing.. • Finance Managers.. • Chefs.. • Hotels Securities.. • Cleaners.. • waiter, waitress • Customer Service/Call Centre.. • Human Resources Executives.. • Drivers.. • Store Manager.. • Public Relations Officer.. • Store Keeper.. • Manager.. • Gardener . • Offic More...

Dear Candidate, We are seeking a seasoned professional with a proven track record in Contact Centre and expertise in call centre operations. If you possess substantial experience in Customer Service and a few years of team leadership, we encourage you to apply. Best,

Planning, evaluating, and optimizing operations, monitor expenses and suggest cost-effective alternatives. • Prepare and manage the P&L statement of the inside sales. • Monitoring the performance of call centre team and motivating them to achieve targets. • Closely work with digital m More...

Key responsibilities: Coordinate and support day-to-day Service Centre operations in an efficient manner. Register enquiry from the call centre and verify customer details in the ERP System NAV. Coordinate job orders with the technical team to ensure timely completion. Support and ad More...