Call Centre Jobs in UAE

DescriptionPOSITION SUMMARYMeet with managers department and division heads to discuss staffing needs recruitment needs open requisitions and required/desirable qualifications. Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment. Design deve...

We are seeking an experienced Sales & Retention Trainer to design deliver and manage training programs for new and existing agents within the Dubai office. You will be responsible for elevating the performance of Conversion and Retention teams ensuring they follow best practices understand regulator...

Collections Call Center Trainer and Quality Analyst (on a Third party Visa sponsorship and payroll)Job Summary:We are seeking an experienced and dynamic professional to join our Collections Business Unit as a Collections Call Center Trainer and Quality this role you will be responsible for developi...

Digital Banking (Online & Mobile Banking Website Digital Wealth Applications Tablet Banking & CRM Genesys IVR IVR and ATM & CDM)The Key responsibilities of this job will be:Requirement GatheringCollaborate with stakeholders to elicit analyze and document business requirements including functional an...

DescriptionRole: Team Leader Call CenterLocation: Ras Al KhaimahRole Purpose:To lead and manage a team of Call Center agents in delivering world class customer service as well as achieving the other KPIs set out by the Senior Management Team.Key accountabilities of the role: Operational Readiness:Ma...

We are a leading customer service organization dedicated to delivering outstanding support and solutions to our valued clients. We are currently seeking motivated and empathetic individuals to join our team as Call Centre Representatives where you will play a crucial role in providing exceptional se...

JOB PURPOSE: The role holder is responsible for executing operational tasks related to survey management service metrics monitoring and data reporting. The position ensures the accurate collection analysis and delivery of insights to improve customer experience and support decision-making across bus...

DescriptionA distinguished private household in the United Arab Emirates is seeking an experienced and professional Head Housekeeper to oversee the smooth running of the residence. The ideal candidate will be a proactive individual with excellent attention to detail a high level of integrity and the...

We are seeking a skilled and versatile General Technician to join our team. As a General Technician you will be responsible for maintaining repairing and troubleshooting various equipment and systems within our facility. This role requires a detail-oriented and collaborative individual who can effic...

At Hilton Dubai Palm Jumeirah a Human Resources Executive coordinates and implements department activities and projects as assigned. Provides clerical and office support and assistance to department management.What will I be doingThe Human Resources Executive coordinates and implements department ac...

DescriptionPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment including cleaning and lubrication. Visually inspect tools equipment or machines....

DescriptionPOSITION SUMMARYAssist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local...

We are looking for a UAE National Call Centre Agent to join our dynamic Automotive Division where you will be the first point of contact for customer inquiries service bookings and product support. Your mission is to deliver a seamless professional customer experience that builds loyalty and trust.T...

Key Responsibilities / DutiesDeliver Level 1 and Level 2 technical support for end-users via phone chat and remote tools on Desktops Laptops.Provide administration and troubleshooting support for Microsoft 365 applications (Exchange Online Teams SharePoint OneDrive etc.). Knowledge on Microsoft Tena...

Closing date: 10/11/2025Number of positions: 1Recruiter name:Reem MansoorReference number: 64893Workplace Type:Mediclinic Corporate Office Abu Dhabi Abu Dhabi United Arab EmiratesMAIN PURPOSE OF JOB Clearly communicate with and provide assistance to patients through multiple channels of communicati...

DescriptionRole: Client Service SpecialistLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and enhanced custo...